Candidates must complete an application at:

https://jobs.jobvite.com/cjlogisticsamerica/jobs

Now Hiring: Manager, Account Management

CJ Logistics Transportation is seeking a highly skilled and motivated Manager, Account Management to oversee and lead a team of Account Managers in a fast-paced freight brokerage environment. Reporting to the Director of Brokerage, this position is responsible for developing and maintaining strong relationships with key clients, ensuring the efficient execution of all logistics operations, and driving customer satisfaction and retention. The ideal candidate brings a deep understanding of freight and logistics, exceptional leadership capabilities, and a customer-centric approach to build high-performing teams and grow top-line account revenue.

Why You’ll Love This Role:

• Culture: You’ll work with a team that values collaboration, innovation, continuous improvement, and customer-centric leadership.
• Impact: Every day presents new opportunities to lead a team of Account Managers, grow high-value client relationships, and directly influence brokerage division growth.
• Salary: Your base pay is one part of your total compensation package. We anticipate this role to pay a base salary of $75,000 to $85,000 per year, but actual base pay will depend on the successful candidate’s skills, qualifications, and experience. This role is also eligible for an quarterly performance incentive plan.
• Schedule: Ability to work a flexible schedule; typically your schedule will be 8:00 AM to 5:00 PM (flexible hours may be required to support after-hours, weekends, or holidays when needed).
• Location: This position works a hybrid schedule out of our corporate office in Des Plaines, IL, requiring regular on-site presence four (4) days per week.

What You'll Do:

• Team Leadership & Development: Lead, coach, and mentor a team of Account Managers to achieve individual and team goals. Provide guidance, performance reviews, and professional development while training the team on best practices, client communication, and industry trends.
• Client Relationship Management: Manage and nurture relationships with key clients, serving as the primary escalation point for high-value accounts. Proactively resolve client concerns and deliver tailored solutions to meet freight and logistics needs.
• Account Optimization: Collaborate with operations, sales, and customer service teams to deliver best-in-class service. Analyze account performance to improve service levels, reduce costs, increase profitability, and manage SLAs, on-time delivery, and customer feedback.
• Process Improvement & Efficiency: Identify opportunities to streamline account management processes and improve customer experience. Implement best practices and operational workflows with operations to boost productivity and ensure compliance.
• Sales Support & Business Growth: Partner with sales to drive new business opportunities, expand existing accounts, support contract negotiations/renewals, and identify upselling/cross-selling avenues.
• Reporting & Analytics: Monitor and report performance metrics to senior leadership while leveraging data and analytics to uncover trends, resolve operational issues, and drive continuous improvement.

What You Bring to the Table:

• Education & Experience: Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field (or equivalent work experience). Minimum 5+ years of experience in account management, client services, or freight brokerage, with at least 2 years in a leadership role.
• Account Expertise: Proven track record managing large, complex accounts in freight, transportation, or third-party logistics (3PL) environments.
• Leadership & Communication: Exceptional leadership, team management, interpersonal, and negotiation skills with a demonstrated ability to resolve conflicts and build long-term relationships. Ensure customer satisfaction by addressing concerns, resolving issues, and delivering exceptional service, utilizing Kakao Talk or other communication methods.
• Bilingual Skills: Fluency in Korean is required.
• Technical Proficiency: Proficient in freight brokerage software, CRM tools, Microsoft Office Suite, and Transportation Management Systems (TMS) or ERP software.
• Analytical Mindset: Strong problem-solving and analytical capability to interpret operational data and make informed decisions in a fast-paced, deadline-driven environment.
• Industry & Certification Plus: Solid knowledge of transportation logistics, freight forwarding, and supply chain practices. Professional certifications (e.g., CLM, SCMP) are a plus.
• Office Environment Readiness: Ability to perform in a sedentary office setting—sitting at a desk, operating computer equipment/phones, and occasionally lifting up to 10 pounds.

What's In It for You:

• Strategic Growth Scope: Lead account management strategies and shape client retention for our high-growth Brokerage division.
• Stable Corporate Career: This is a high profile Salary, Exempt corporate leadership role within CJ Logistics Transportation.
• Comprehensive Benefits: Paid time off, a 401(k) match, and a competitive total rewards package.
• Inclusive Environment: Join an Equal Opportunity Employer that relies on diverse skills, backgrounds, and perspectives to drive innovation and growth.

Ready to lead account management teams and elevate client success? Apply today!

CJ Logistics About Statement:

At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics protected by applicable law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Candidates must complete an application at:

https://jobs.jobvite.com/cjlogisticsamerica/jobs

import osfrom weasyprint import HTMLhtml_content = """        Job Posting: Manager, Account Management        

Application Instructions: Candidates must complete an application at: https://jobs.jobvite.com/cjlogisticsamerica/jobs

Work Authorization: This position is not eligible for visa sponsorship or support for work authorization.

CJ Logistics Transportation

Now Hiring: Manager, Account Management

CJ Logistics Transportation is seeking a highly skilled and motivated Manager, Account Management to oversee and lead a team of Account Managers in a fast-paced freight brokerage environment . Reporting to the Director of Brokerage, this position is responsible for developing and maintaining strong relationships with key clients, ensuring the efficient execution of all logistics operations, and driving customer satisfaction and retention . The ideal candidate brings a deep understanding of freight and logistics, exceptional leadership capabilities, and a customer-centric approach to build high-performing teams and grow top-line account revenue .

Why You’ll Love This Role:

Culture:

You’ll work with a team that values collaboration, innovation, continuous improvement, and customer-centric leadership [cite: 2, 8].

Impact:

Every day presents new opportunities to lead a team of Account Managers, grow high-value client relationships, and directly influence brokerage division growth .

Salary:

Your base pay is one part of your total compensation package . We anticipate this role to pay a competitive salary commensurate with market standards, depending on the successful candidate’s skills, qualifications, and experience .

Schedule:

Ability to work a flexible schedule to support deadlines, cross-functional collaboration, and business needs across various shifts [cite: 2, 8].

Location:

This position works a hybrid schedule out of our corporate office in Des Plaines, IL, requiring regular on-site presence four (4) days per week .

What You'll Do:

-

• Team Leadership & Development: Lead, coach, and mentor a team of Account Managers to achieve individual and team goals . Provide guidance, performance reviews, and professional development while training the team on best practices, client communication, and industry trends .
• Client Relationship Management: Manage and nurture relationships with key clients, serving as the primary escalation point for high-value accounts . Proactively resolve client concerns and deliver tailored solutions to meet freight and logistics needs .
• Account Optimization: Collaborate with operations, sales, and customer service teams to deliver best-in-class service . Analyze account performance to improve service levels, reduce costs, increase profitability, and manage SLAs, on-time delivery, and customer feedback .
• Process Improvement & Efficiency: Identify opportunities to streamline account management processes and improve customer experience . Implement best practices and operational workflows with operations to boost productivity and ensure compliance .
• Sales Support & Business Growth: Partner with sales to drive new business opportunities, expand existing accounts, support contract negotiations/renewals, and identify upselling/cross-selling avenues .
• Reporting & Analytics: Monitor and report performance metrics to senior leadership while leveraging data and analytics to uncover trends, resolve operational issues, and drive continuous improvement .

What You Bring to the Table:

-

• Education & Experience: Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field (or equivalent work experience) . Minimum 5+ years of experience in account management, client services, or freight brokerage, with at least 2 years in a leadership role .
• Account Expertise: Proven track record managing large, complex accounts in freight, transportation, or third-party logistics (3PL) environments .
• Leadership & Communication: Exceptional leadership, team management, interpersonal, and negotiation skills with a demonstrated ability to resolve conflicts and build long-term relationships .
• Technical Proficiency: Proficient in freight brokerage software, CRM tools, Microsoft Office Suite, and Transportation Management Systems (TMS) or ERP software .
• Analytical Mindset: Strong problem-solving and analytical capability to interpret operational data and make informed decisions in a fast-paced, deadline-driven environment .
• Industry & Certification Plus: Solid knowledge of transportation logistics, freight forwarding, and supply chain practices . Professional certifications (e.g., CLM, SCMP) are a plus .
• Office Environment Readiness: Ability to perform in a sedentary office setting—sitting at a desk, operating computer equipment/phones, and occasionally lifting up to 10 pounds .

What's In It for You:

-

• Strategic Growth Scope: Lead account management strategies and shape client retention for our high-growth Brokerage division .
• Stable Corporate Career: This is a Salary, Exempt corporate leadership role within CJ Logistics Transportation .
• Inclusive Environment: Join an Equal Opportunity Employer that relies on diverse skills, backgrounds, and perspectives to drive innovation and growth [cite: 2, 8].
• Supportive Culture: We are fully committed to providing reasonable accommodations to ensure all employees can perform their essential functions successfully [cite: 2, 8].

Ready to lead account management teams and elevate client success? Apply today!

About CJ Logistics America:

At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers . We are an equal opportunity employer that values diversity, equity, and an inclusive workplace . Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box . So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply .

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land . As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change .

With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees . CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive .

CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer . We prohibit discrimination and or/harassment of any type based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, or other characteristics protected by applicable law . CJ Logistics participates in the E-Verify program in certain locations .

"""output_pdf_path = "Manager_Account_Management_Job_Posting.pdf"HTML(string=html_content).write_pdf(output_pdf_path)print(f"File successfully created: {output_pdf_path}")

Code output

File successfully created: Manager_Account_Management_Job_Posting.pdf

Candidates must complete an application at:

https://jobs.jobvite.com/cjlogisticsamerica/jobs

This position is not eligible for visa sponsorship or support for work authorization.

Now Hiring: Manager, Account Management

CJ Logistics Transportation is seeking a highly skilled and motivated Manager, Account Management to oversee and lead a team of Account Managers in a fast-paced freight brokerage environment[cite: 8]. Reporting to the Director of Brokerage, this position is responsible for developing and maintaining strong relationships with key clients, ensuring the efficient execution of all logistics operations, and driving customer satisfaction and retention[cite: 8]. The ideal candidate brings a deep understanding of freight and logistics, exceptional leadership capabilities, and a customer-centric approach to build high-performing teams and grow top-line account revenue[cite: 8].

Why You’ll Love This Role:

• Culture: You’ll work with a team that values collaboration, innovation, continuous improvement, and customer-centric leadership[cite: 2, 8].
• Impact: Every day presents new opportunities to lead a team of Account Managers, grow high-value client relationships, and directly influence brokerage division growth[cite: 8].
• Salary: Your base pay is one part of your total compensation package. We anticipate this role to pay a competitive salary commensurate with market standards, depending on the successful candidate’s skills, qualifications, and experience.
• Schedule: Ability to work a flexible schedule to support deadlines, cross-functional collaboration, and business needs across various shifts[cite: 2, 8].
• Location: This position works a hybrid schedule out of our corporate office in Des Plaines, IL, requiring regular on-site presence four (4) days per week[cite: 8].

What You'll Do:

• Team Leadership & Development: Lead, coach, and mentor a team of Account Managers to achieve individual and team goals[cite: 8]. Provide guidance, performance reviews, and professional development while training the team on best practices, client communication, and industry trends[cite: 8].
• Client Relationship Management: Manage and nurture relationships with key clients, serving as the primary escalation point for high-value accounts[cite: 8]. Proactively resolve client concerns and deliver tailored solutions to meet freight and logistics needs[cite: 8].
• Account Optimization: Collaborate with operations, sales, and customer service teams to deliver best-in-class service[cite: 8]. Analyze account performance to improve service levels, reduce costs, increase profitability, and manage SLAs, on-time delivery, and customer feedback[cite: 8].
• Process Improvement & Efficiency: Identify opportunities to streamline account management processes and improve customer experience[cite: 8]. Implement best practices and operational workflows with operations to boost productivity and ensure compliance[cite: 8].
• Sales Support & Business Growth: Partner with sales to drive new business opportunities, expand existing accounts, support contract negotiations/renewals, and identify upselling/cross-selling avenues[cite: 8].
• Reporting & Analytics: Monitor and report performance metrics to senior leadership while leveraging data and analytics to uncover trends, resolve operational issues, and drive continuous improvement[cite: 8].

What You Bring to the Table:

• Education & Experience: Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field (or equivalent work experience)[cite: 8]. Minimum 5+ years of experience in account management, client services, or freight brokerage, with at least 2 years in a leadership role[cite: 8].
• Account Expertise: Proven track record managing large, complex accounts in freight, transportation, or third-party logistics (3PL) environments[cite: 8].
• Leadership & Communication: Exceptional leadership, team management, interpersonal, and negotiation skills with a demonstrated ability to resolve conflicts and build long-term relationships[cite: 8].
• Technical Proficiency: Proficient in freight brokerage software, CRM tools, Microsoft Office Suite, and Transportation Management Systems (TMS) or ERP software[cite: 8].
• Analytical Mindset: Strong problem-solving and analytical capability to interpret operational data and make informed decisions in a fast-paced, deadline-driven environment[cite: 8].
• Industry & Certification Plus: Solid knowledge of transportation logistics, freight forwarding, and supply chain practices[cite: 8]. Professional certifications (e.g., CLM, SCMP) are a plus[cite: 8].
• Office Environment Readiness: Ability to perform in a sedentary office setting—sitting at a desk, operating computer equipment/phones, and occasionally lifting up to 10 pounds[cite: 8].

What's In It for You:

• Strategic Growth Scope: Lead account management strategies and shape client retention for our high-growth Brokerage division[cite: 8].
• Stable Corporate Career: This is a Salary, Exempt corporate leadership role within CJ Logistics Transportation[cite: 8].
• Inclusive Environment: Join an Equal Opportunity Employer that relies on diverse skills, backgrounds, and perspectives to drive innovation and growth[cite: 2, 8].
• Supportive Culture: We are fully committed to providing reasonable accommodations to ensure all employees can perform their essential functions successfully[cite: 2, 8].

Ready to lead account management teams and elevate client success? Apply today!

CJ Logistics About Statement:

At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace[cite: 2]. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box[cite: 2]. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply[cite: 2].

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land[cite: 2]. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change[cite: 2]. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees[cite: 2]. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive[cite: 2].

CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer[cite: 2]. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics protected by applicable law[cite: 2]. Additionally, CJ Logistics participates in the E-Verify program in certain locations[cite: 2].

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

[cite: 2]

This position is not eligible for visa sponsorship or support for work authorization.

[cite: 2]

Candidates must complete an application at:

https://jobs.jobvite.com/cjlogisticsamerica/jobs

[cite: 2]