Senior Residential Support Worker – 2 Month Contract

Location: Hobbs Field, Horsham

Rate: £21.38 per hour (Umbrella)

Contract: Temporary (2 Months)

Hours: 37 Hours per Week

Working Pattern: Shift rota covering Monday to Sunday (to be discussed at interview)

Pay: Bi-weekly

Essential

Requirements

Requirements:

• Experience in residential care, supported living, or social care environments.
• Experience supporting adults with mental health, physical health, or complex support needs.
• Ability to work flexible shifts, including evenings, weekends, and sleep-in duties.
• Strong communication and interpersonal skills.
• Ability to support and motivate service users to achieve positive outcomes.

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Job Description

Summary

This role involves a 2-month contract within a Residential Service, focusing on supporting adults with mental and physical support needs to enhance their independence and daily living skills. As part of a multi-disciplinary team, you will contribute to the day-to-day operations of the service, assist the Manager with operational tasks, and deliver high-quality, outcome-focused care that fosters independence, wellbeing, and social inclusion. You will also collaborate with colleagues to implement person-centred care plans, encouraging service users to achieve their individual goals.

Responsibilities

• Service User Support

  • Provide high-quality care and support within a residential setting.
  • Promote independence and encourage service users to achieve agreed outcomes.
  • Support individuals with daily living activities, personal care, and community participation.
  • Assist service users in developing and maintaining life skills.

• Residential Service Delivery

  • Support the Manager with the day-to-day operation of the service.
  • Take responsibility for designated areas of work within the service.
  • Maintain a safe, supportive, and positive living environment.
  • Ensure care delivery aligns with care plans and organisational procedures.

• Outcome-Based Care

  • Support service users to achieve their outcome-focused care objectives.
  • Monitor and record progress against support plans.
  • Encourage choice, dignity, independence, and inclusion.
  • Promote positive risk-taking where appropriate.

• Staff Support & Team Working

  • Support colleagues in delivering high-quality care services.
  • Collaborate with the wider care team and external professionals.
  • Contribute to handovers, team meetings, and service reviews.
  • Share information appropriately to maintain continuity of care.

• Safeguarding & Welfare

  • Promote the safeguarding and wellbeing of vulnerable adults.
  • Recognise and report safeguarding concerns in accordance with procedures.
  • Ensure the safety of service users, visitors, and colleagues.
  • Respond appropriately to challenging situations.

• Record Keeping & Reporting

  • Maintain accurate records and documentation.
  • Complete daily notes, incident reports, and care records.
  • Ensure all records meet service standards and regulatory requirements.

• Community Access & Activities

  • Support individuals to access community activities and services.
  • Escort service users to appointments, activities, and holidays.
  • Promote social interaction and community engagement.

Working Environment

• Residential care setting supporting adults with mental and physical support needs.
• Shift-based rota covering Monday to Sunday.
• Evening, weekend, and sleep-in duties required.
• Regular interaction with vulnerable adults who may occasionally present distressed, challenging, or complex behaviours.
• Team-based environment focused on delivering person-centred care.

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Person Specification

Qualifications

• Essential

  • NVQ Level 3 in Health & Social Care (or equivalent) or significant relevant residential care experience.

• Desirable

  • Leadership or supervisory training.
  • Safeguarding Adults training.
  • Medication administration training.

Knowledge

• Essential
  • Understanding of person-centred and outcome-based care.
  • Knowledge of safeguarding adults and care standards.
  • Understanding of supporting individuals with physical and mental health needs.
  • Awareness of equality, diversity, dignity, and inclusion principles.

Experience

• Essential

  • Experience in residential care, supported living, or social care settings.
  • Experience supporting adults with mental health and/or physical support needs.
  • Experience implementing care plans and support plans.
  • Experience maintaining accurate records and reports.

• Desirable

  • Previous local authority or adult social care experience.
  • Experience supporting staff or taking lead responsibility within a service.
  • Experience working with complex behaviours or challenging situations.

Skills & Competencies

• Essential
  • Excellent communication and interpersonal skills.
  • Ability to build positive relationships with service users.
  • Strong organisational and time-management skills.
  • Ability to work independently and as part of a team.
  • Ability to remain calm under pressure.
  • Good observation, recording, and reporting skills.
  • Strong problem-solving and decision-making abilities.

Additional Information

• This is a 2-month temporary contract.
• Rate: £21.38 per hour (Umbrella).
• Location: Hobbs Field, Horsham.
• 37 hours per week.
• Shift rota covering Monday to Sunday.
• Sleep-in duties required on a rota basis.
• Flexibility to work evenings, weekends, and support holidays where required.
• Pay is provided on a bi-weekly basis.
• Previous residential care or adult social care experience is highly desirable.