Summer Intern I - Information Technology at City of… · City…

Summary: City of Sarasota is seeking a Summer Intern in their Information Technology department. The IT Intern will support day-to-day technical operations, hardware preparation, inventory management, and basic end-user support while learning how an IT department functions. Responsibilities: - Assist with imaging, deploying, and setting up new workstations - Perform basic hardware troubleshooting (peripherals, connectivity, startup issues) - Organize and maintain IT storage areas, including labeling and cable management - Help track and update asset inventory via Excel (laptops, monitors, accessories) - Support onboarding activities such as preparing equipment for new hires - Assist in maintaining documentation, guides, and inventory records - Shadow IT staff on system administration, projects, and daily tasks - Participate in special IT projects as needed (network closet cleanup, device lifecycle tasks) Required Qualifications: - Education and experience equivalent to a junior or senior in high school or attending college or vocational school - Interest in computer hardware, networking, or IT support - Strong attention to detail and willingness to learn - Basic understanding of Windows/Mac systems - Ability to follow procedures and work independently with guidance - Good communication and customer service skills - Ability to understand and carry out oral and written instructions - Ability to plan, organize, and implement action with reference to assignments - Ability to communicate ideas, both verbally and in writing, with clarity and precision - Ability to maintain accurate and comprehensive records of activities - Ability to adapt to changing assignments and a varying workload which may be inherent in the orientation to any given science, discipline, or municipal operation - Ability to effectively participate in such work as may be required - Ability to develop the skills and knowledge necessary to perform the assigned position, in accordance with the standards set by both the Department Head and the educational institution - Ability to establish and maintain effective working relationships with fellow employees, superiors, officials of the City, and the general public Required Skills: Computer hardware, Networking, IT support, Windows systems, Mac systems, Excel, Hardware troubleshooting, Willingness to learn, Customer service Benefits: Retirement Benefit