Human Resource Generalist I at City of… · Jefferson…

Job Title: HR GENERALIST 1: EMPLOYMENT, HRIS AND GENERAL SUPPORT

Department: Human Resources

Reports To: Director of Human Resources

Directs Work Of: NA

FLSA Status: Non-Exempt

EEO-4 Classification: Para-professional

Effective Dates: 1/1/2020; Rev. 3.3.22

Normal Schedule: Day shift Full-time; Monday through Friday

Education/Experience

Requires a minimum of an associate’s degree in human resources, business administration, or closely related field; OR an Associate’s degree in human resources, business administration, or closely related field and a minimum of 3 years of recent, full-time experience in a human resources function utilizing basic knowledge of employment laws and in providing recruitment and on-boarding services. Prior experience in effectively utilizing HRIS and ATS programs strongly preferred. Must demonstrate proficient knowledge of utilizing social media and online websites for communicating recruitment/marketing/promotion. Equivalent education/skills/experience/training may be considered.

Position Summary

Provides professional and administrative-level support to all functional areas of the Human Resources department, with a primary focus on recruitment and onboarding of all City personnel, and the management of employee records/HRIS. The incumbent has specific responsibilities to fully manage the City’s seasonal staffing needs for recruiting, hiring and on-boarding processes. Additionally, the incumbent provides professional and administrative support to all areas of the HR department including benefits, compensation, HRIS, performance management, training, personnel record maintenance, wellness and safety.

Essential Duties and Responsibilities include the following, though other duties may be assigned:

Administers the full-cycle of recruitment for the City’s seasonal positions and assists with regular position hires as requested/assigned. Works with appropriate HR staff and Hiring Managers to appropriately plan for filling seasonal/assigned positions. Ensures the appropriate sourcing, advertising, and posting of all open positions utilizing the City’s ATS and appropriate on-line/social media venues, schedules, coordinates and conducts interviews, provides appropriate applicant communications, coordinates and verifies pre-employment drug screenings and background checks, keeps hiring manager apprised of status of open position, and coordinates seasonal new hire offers with hiring manager. Seeks out appropriate direct recruiting opportunities; assists with scheduling, attending, and managing job fairs.

Schedules, conducts and coordinates seasonal employee orientations and onboarding. Meets with employees, conducts new-hire orientation, and coordinates onboarding activities with other departments/individuals as needed. Creates employee ID cards.

Enters, updates and records seasonal employee data in the department’s HRIS. Verifies with payroll that required new hire information has been received and processed. Assists other department staff in ensuring all employee HRIS records are current and accurate. Assists department staff with recording, reporting, and maintaining appropriate and accurate records for employment-related federal and state compliance (I-9s, EEO, etc.). Creates and runs various departmental and legal compliance reports.

Composes and manages various HR communications including promotion/advertising brochures/pamphlets for print and electronic distribution; the City-wide text messaging system; HR monthly newsletter and marketing materials for job boards, social media and job fairs.

Assists department staff with various professional and administrative tasks in all areas of HR management including: recruiting, employment, benefits, compensation, employee communications/newsletter, performance management, training, safety, wellness and record maintenance.

Contributes to the HR department's positive “customer service” experience by promptly and appropriately addressing applicant and employee inquiries in person, via phone or email communications. Performs other related duties as required and assigned.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

Approach to Work -Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight. Diligently attends to details and pursues quality in accomplishing tasks. Focuses on results and desired outcomes and how best to achieve them. Gets the job done. Manages own time, priorities, and resources to achieve goals.

Professionalism - Respects and maintains confidentiality; Maintains composure in highly stressful or adverse situations. Diplomatically handles challenging or tense interpersonal situations. Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Readily volunteers to assist others.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote efficiency; Monitors own work to ensure quality. Completes work in a timely manner.

Communication - Conveys ideas and facts orally and in writing using language the audience will best understand.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops effective alternative solutions; Works well in group problem-solving situations.

Adaptability – Effectively manages competing demands; prioritizes; Able to deal with frequent change, delays, or unexpected events.

Qualifications - To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Requires a minimum of a bachelor’s degree in human resources, business administration, or closely related field; OR an Associate’s degree in human resources, business administration, or closely related field and a minimum of 3 years of recent, full-time experience in a human resources function utilizing basic knowledge of employment laws and in providing recruitment and on-boarding services. Prior experience in effectively utilizing HRIS and ATS programs strongly preferred. Must demonstrate proficient knowledge of utilizing social media and online websites for communicating recruitment/marketing/promotion.

Computer Skills

Proficient working knowledge of HRIS, ATS, Microsoft Word, Excel, Outlook email, and Contact management. Working knowledge of utilizing various social media for business promotion/recruitment.

Other Skills and Abilities

Operate common office equipment, telephone, PC, calculator, copy machines, printers, faxes, etc. Must have a valid driver’s license and access to a personal vehicle for traveling to/from off-site job fairs and related recruitment events.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this work, the employee requires the ability to sit for long periods of time throughout the workday; manual dexterity and vision sufficient to operate computer systems for long periods of time without experiencing abnormal hand, wrist, or eye strain; and hearing and speech sufficient to understand and clearly communicate in conversations, both in person and on the telephone.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions in the office are clean, well-lit, and free from extremes of temperature and humidity. The noise level in the work environment is usually quiet.