Financial Services Coordinator at City of Greeley in Greeley, CO

Full Salary Ranges:    $60,800- $88,160

Anticipated Range: $60,800- $74,480

Why do I see two salary ranges?

The City of Greeley in compliance with Colorado state law, includes a salary range for all positions posted.  This law is intended to improve wage transparency.  The City of Greeley, in support of wage transparency posts both the full salary range for each position (what you might anticipate your earnings could be if you work for the City of Greeley for some time), as well as the anticipated hiring range (the range within which the City anticipates making an offer).  The actual offer extended will be based on your years of relevant experience, education, certifications and potentially other factors.  

City of Greeley's Total Rewards

The City of Greeley is proud to offer a robust benefits package in addition to your wages.  This package includes health and wellness, retirement savings, discounted access to Greeley facilities and more. 

Benefits: This position is benefits eligible. Please view our benefits guide here.

Job Summary
The Financial Services Coordinator provides leadership and direction for employees and volunteers within Programming, Facility Rentals, Ticketing, and Front of House Operations and is responsible for public safety, risk management, training, documentation, and customer relations. The Financial Services Coordinator works under the supervision of the Cultural Affairs Manager to assist with creating and monitoring budgets to ensure they are accurate and balanced, analyzes ticket sales, recognizes variances, identifies trends, and provides creative alternatives and recommendations.

Experience, Education, and Skills
Minimum Requirements

• Associate's degree in accounting, finance, or a related field.
   
• Three to five (3 to 5) years of experience supervising customer service staff, running a ticket office operation, or performing financial support, including handling cash and credit transactions.
  OR

• Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job,

  AND

• Possession of a valid driver’s license.

   

Preferred

• NA
   

Knowledge, Skills and Abilities
 

• Skill in operating ShoWare ticketing software, event scheduling software such as EMS, and Microsoft Office applications, particularly Word and Excel.
   
• Skill in customer service, organization, data entry, records management, and maintaining accuracy in detailed financial and administrative work.
   
• Knowledge of financial, accounting, budgeting, and administrative principles, practices, and procedures.
• Ability to operate computers, printers, ticket printers, ticket scanners, credit card processing equipment, phone systems, copiers, scanners, calculators, and related networked office technology.
   
• Ability to analyze information, reconcile data, prepare reports, identify discrepancies, and support sound financial and operational processes.
   

• Ability to communicate effectively, maintain confidentiality, manage multiple priorities, and work independently and collaboratively in a deadline-driven environment.
   

  Travel

• Category A-Standard Local Travel: This position requires occasional local travel within the County. Employees may be expected to walk or drive short distances to attend meetings, trainings, or perform work at other city buildings or partner sites.
   

Essential Functions
 

• Creates, implements, and supervises policies and procedures related to customer service, patron safety, and daily office operations.
   
• Manages ticketing for events at the UCCC and supports ticketing services for other Greeley-area venues, including the Greeley Recreation Center and local churches.
   
• Modifies event details as needed, including creating seat maps, adding price codes, and blocking seats for VIPs, center circle, films, or other event needs.
   
• Communicates show information, on-sale dates, and tenant requests to supervised staff through electronic and printed materials, including special seating charts and group sales forms.
   
• Processes special ticketing requests, including outlet tickets, exchanges, credits, artist comps, and house comps.
   
• Runs ticketing utility programs and manages user setup functions as needed.
   
• Works with Information Technology staff and ShoWare to resolve software, internet sales, and operating system issues.
   
• Troubleshoots ticketing hardware, including Boca printers and ticket scanners, and coordinates repairs or replacement as needed.
   
• Recommends and advises management on the timing and terms of the biannual ShoWare contract.
   
• Stays current on trends, advancements, and changes in the ticketing industry.
   
• Presents ticket office data and negotiates settlements with road managers, ensuring compliance with existing contracts.
   
• Prepares weekly ticket sales reports for UCCC Marketing, management, and the Advisory Board.
   
• Produces ticket sales reports for artist agents and managers as requested.
   
• Develops annual budgets and monitors budget activity to ensure fiscal balance.
   
• Analyzes ticket sales data by collecting, monitoring, and preparing reports to support operational and strategic decision making.
   
• Identifies variances, recognizes trends, and provides recommendations and creative alternatives.
   
• Balances and reconciles division expenditures and revenues with information provided by the Finance Department.
   
• Directs journal entries and revenue adjustments to ensure proper financial allocation.
   
• Performs other duties as assigned.
  
   

Supervisory Responsibilities

• N/A
  
   

Work Environment and Physical Requirements
Work Environment
 

• Works primarily in a standard office environment.
   
• Performs extensive computer-based work, including data entry, financial processing, and report preparation.
   
• Frequently interacts with employees, departments, vendors, financial institutions, and the public in person, by telephone, and by email.
   
• May handle sensitive, confidential, and time-sensitive financial information.
   
• Works under deadlines with multiple priorities, interruptions, and detailed accuracy requirements.
   
• May attend meetings or conduct work in other City facilities as needed.
   
• May be required to travel locally for business purposes.
   
• Work involves minimal physical risk and routine exposure typical of an office setting.
   

Physical Requirements
 

• Constantly sits for extended periods while performing desk and computer work.
   
• Frequently uses manual dexterity to operate a computer, calculator, telephone, and other standard office equipment.
   
• Frequently performs repetitive hand, wrist, and finger movements for typing, data entry, and document processing.
   
• Frequently uses visual acuity to read financial records, spreadsheets, reports, and computer screens.
   
• Frequently uses hearing and speaking skills to communicate clearly in person and by telephone.
   
• Occasionally stands, walks, bends, stoops, or reaches while performing work duties.
   
• Occasionally lifts, carries, or moves files, records, and office supplies, typically up to 10 pounds and occasionally up to 25 pounds.
   
• Constantly maintains concentration, attention to detail, and accuracy while performing financial and administrative tasks.
  
   

EOE Statement: The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ADA Statement: We are committed to an inclusive and barrier-free search process, and will provide accommodation, as needed, to those who request assistance through the ADA Coordinator at HR@Greeleygov.com.

Conditions of Employment: The City of Greeley is an at-will employer. Employees and the City may terminate employment at any time for any or no reason. Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.