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Housing & Neighborhood Services Housing… at City of… · Charlotte
Skills
Job Description
Close Date: Tuesday, May 19, 2026 12:00 AM
Department: Housing & Neighborhood Services Department
Salary: $83,208.00 - $104,010.00 Commensurate with Experience
Welcome to the City of Charlotte
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.
Our guiding principles include:
Attracting and retaining a skilled and diverse workforce
Valuing teamwork, openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and seamless quality services
Taking initiative to identify, analyze, and solve problems
Collaborating with stakeholders to make informed decisions
SUMMARY
Housing & Neighborhood Services focuses on creating vibrant, diverse neighborhoods through the delivery of five major service areas: Community Engagement, which works to create successful neighborhoods where people of diverse backgrounds and incomes can build successful lives; Code Enforcement, which works to improve the appearance of communities and maintain standards of living; Housing Services, which provides housing and other programs and services for families residing in the City of Charlotte; CharMeck311, which provides important information and services for customers in the City of Charlotte and Mecklenburg County; and the Office of Youth Opportunities, which works with youth and young adults in the community to provide resources and opportunities for growth and upward mobility.The Housing Projects Coordinator supports the implementation of affordable housing initiatives across Charlotte. This role combines project coordination, stakeholder engagement, and day-to-day support activities to help advance housing developments and ensure projects move forward efficiently. This position contributes to the City’s efforts to expand and preserve affordable housing options.
Major Duties and Responsibilities:
Support the management of housing projects by working closely with internal staff, developers, contractors, and other stakeholders to help move projects forward in a timely manner while maintaining strong customer service.
Support equity and inclusion efforts by helping ensure housing developments are accessible and responsive to community needs.
Assist with ensuring compliance with relevant regulations and support efforts to stay updated on local, state, and federal affordable housing policies.
Support data management processes to facilitate data tracking, reporting, and informed decision-making. Use tools such as Excel or project management systems to maintain accurate, accessible, and organized housing data.
Maintain project-related files and documentation, ensuring accuracy, organization, and compliance with record-keeping standards.
Support monitoring of construction progress through site visits, coordination with project partners, and documentation of project status.
Assist with construction oversight activities by tracking project timelines, milestones, and deliverables, and helping identify and escalate issues as needed.
Review and process invoices from contractors, suppliers, and service providers, ensuring accuracy and timely payment; maintain supporting documentation related to project expenses and basic budget tracking.
Prepare routine reports, summaries, and updates related to project status, data tracking, and program activities.
Provide support to internal and external stakeholders, including responding to inquiries and assisting partners such as developers, community organizations, and other agencies.
Coordinate environmental review processes by tracking requirements, facilitating documentation, and working with internal staff and external partners to ensure compliance with applicable regulations.
Knowledge, Skills & Abilities:
Strong organizational skills and attention to detail, with the ability to manage multiple assignments and maintain accurate records
Ability to track projects, monitor deadlines, and follow through on tasks in a timely manner
Clear written and verbal communication skills, including the ability to present information in a concise and understandable way
Ability to work collaboratively with a variety of stakeholders and maintain professional working relationships
Basic understanding of affordable housing, construction processes, or regulatory compliance, or the ability to learn quickly
Experience or familiarity with data tracking, reporting, or information management systems
Ability to use Microsoft Office tools, particularly Excel, to organize and analyze information
Problem-solving skills and ability to adapt in a fast-paced environment
Preferred Qualifications:
Bachelor’s degree in urban planning, public administration, construction management, real estate, or a related field; or equivalent combination of education and experience
1–3 years of experience in project coordination, housing, construction, public administration, or a related field (internships included)
Experience supporting project tracking, documentation, or coordination across multiple stakeholders
Familiarity with affordable housing, community development, or public-sector programs is a plus
Bilingual skills (Spanish/English) preferred but not required.
Minimum Qualifications:
Requires a high school diploma or equivalent with seven years of relevant work experience, an associate degree with five years of relevant work experience, a bachelor’s degree with three year of relevant work experience, or a master’s degree with one year of relevant work experience, along with knowledge of Microsoft Office.
CONDITIONS OF EMPLOYMENT
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.
Our culture is to serve the community honorably.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.
For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.
The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.
BENEFITS
The City of Charlotte provides a comprehensive benefits package to eligible employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.