NPP Coordinator, Operations Specialist II… at City of… · Baltimore…

NPP Coordinator, Operations Specialist II (NCS) - Baltimore Police Department

Location: Baltimore Police Department - HQ

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$65,716.00 - $112,971.00 Annually

Starting Pay:

$65,716 Annually

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary

The NPP Coordinator will function as a program manager and community liaison supporting the Neighborhood Public Safety Plan (NPP) and its flagship program, the Community Action Lab (CAL). The coordinator will primarily lead curriculum development and updates for the community development course for Baltimore City residents, support participants through project completion, and perform administrative duties to ensure that all facilitators and participants are adequately supported in their needs. The role requires building and maintaining collaborative relationships with city agencies, residents, community organizations, university partners, and other stakeholders across Baltimore neighborhoods.

Essential Functions

• Develop and update course curriculum in collaboration with the Board of Directors, university partners, and subject matter experts, incorporating CPTED principles and adult education best practices
• Facilitate the community development course, fostering an engaging and supportive learning environment aligned with established objectives and timelines.
• Support residents through course completion and their community projects, including data analysis and interpretation support as needed.
• Design and administer assessment tools and surveys to measure learning outcomes and course effectiveness; translate findings into program improvements.
• Maintain databases tracking participant contact information, attendance, progress, and deliverables
• Coordinate with city agency liaisons, university partners, and community stakeholders to support course objectives and community-led initiatives
• Identify funding opportunities and contribute to grant proposal development
• Identify Lab participants with leadership potential to build a sustainable facilitation pipeline.
• Provide tools, training, and technical assistance to help community members collect, analyze, and visualize data for their projects
• Complete special projects related to the Neighborhood Policing Plan and CAL as assigned
• Attend relevant workshops and training to build professional knowledge, certifications, or licensure
• Perform other duties as assigned

Minimum Qualifications

Education: Bachelor’s degree in urban planning, Criminology/Sociology, Education, Public Policy, or a related field. Understanding of adult education and program development preferred

AND

Experience: Three (3) to five (5) years of experience in community development, or an equivalent combination of education and experience. Experience in community development, program management, or adult education. Demonstrated ability to build and maintain relationships with diverse stakeholders. Experience with basic data analysis tools (e.g., Excel, Google Sheets, or software like SPSS, R, or Tableau) preferred

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Knowledge of Crime Prevention Through Environmental Design (CPTED), public safety strategies, and community development principles
• Ability to work independently with a high level of energy while contributing effectively to a larger team
• Integrity, credibility, and a strong commitment to public safety
• Excellent written communication skills with strong attention to detail
• Strong oral communication skills, including experience with public speaking
• Strong interpersonal skills and professionalism across diverse groups of coworkers, partners, and community members
• Ability to manage execution of complex strategic goals and objectives
• Comfort working with diverse populations and community stakeholders
• Proficiency with Microsoft Office and comparable technology tools
• Self-starter with strong organizational and multitasking skills in a fast-paced environment
• Flexible schedule, including evenings and weekends as needed

Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a 1-year mandatory probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER