Support Specialist Unit at City of Aurora in Aurora, CO

JOB LOCATION

23911 E Arapahoe Rd Aurora, Colorado 80016-4120

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Hiring Range for this position is $27.61-$34.51/Hourly.

The Support Specialist of District Investigations Unit performs a variety of clerical duties. This position supports the District Investigations Sergeants and their staff.

PRIMARY DUTIES & RESPONSIBILITIES

• Obtain Dispatch 911/Radio Audio, body cam items, CAD reports, and NCIC/CCIC information for detectives

• Process, update, and close detective unit cases, including case management/workflow queue actives and quarterly Case Clearance Report reviews

• Prepare and transcribe case-related information in Versadex and perform daily MNI verification activities

• Create and prepare discovery and case-related documents, including witness lists, DA information sheets, and materials for meetings or trials.

• Provide administrative support to unit personnel, including scheduling meetings, coordinating unit needs, sharing information with rotating personnel, and assisting with case updates.

• Respond to requests for information from citizens, law enforcement agencies, and outside agencies.

• Support detectives with equipment, program, IT, facilities, print shop, and other operational requests

• Monitor inventory and supplies and assist with boiling-related tasks as needed

• Monitor vehicle and pedestrian entrance gates and greet vendors and visitors

• Perform other related duties as assigned

The listed primary duties and responsibilities are not a comprehensive list of expectations for the job. Duties and responsibilities may change at any time with or without notice.

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered. 

Education:

• High school diploma or GED

Experience:

• 2 years of related clerical experience

Preferred Qualifications:

• Experience working in a judicial or law enforcement environment

Knowledge:

• Manual and computer filing systems

Skill:

• Skill in data entry

• Strong interpersonal and organizational skills

• Proficiency in computer applications including word processing, spreadsheets, report generation and maintenance of databases.

Abilities:

• Establish and maintain effective working relationships with employees and citizens

• Communicate effectively verbally and in writing

• Maintain confidentiality and handle stressful situations with tact and diplomacy

• Work well under pressure and meet deadlines with little supervision

• Understand, interpret, and apply department or division policy and procedures

Licenses and Certifications Required:

• CCIC/NCIC Clearance

• Notary Certificate or ability to obtain within six months

Essential Personnel:

• When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.

Physical Demands:

• Medium physical work that involves moving no more than 40 pounds with or without assistance at a time

• Frequent lifting, carrying, walking and standing

• Hand/eye coordination to operate computer keyboard

• Vision to read and interpret reports, documents and other written information

• Frequent speech communication and hearing to maintain communication with employees and citizens

Work Environment:

• Works primarily in clean, comfortable office/cubicle environment with shared equipment

Equipment Used:

• Frequently uses computer keyboard and telephone, fax machines, and copier

• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment

The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.

For Veterans preference:  Please show all of your employment history, including military service and related documentation (DD214) on the application.
           
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
                                         
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
 

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. 

Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.  

Employment references will be conducted on finalists for City of Aurora vacancies.