Senior Process Business Analyst at Citigroup · Dublin

Senior Process Business Analyst Location: Dublin Ireland Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Senior Process Business Analyst is an intermediate-level position focused on Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities. This role works in close coordination with the Compliance and Control team to develop and manage a dedicated internal Know Your Client (KYC) program at Citi. The ideal candidate will possess strong data analytical skills and experience in process improvement, operating with a high degree of autonomy and exercising independent judgment. What you’ll do Perform comprehensive data analysis to identify trends, patterns, and insights that inform strategic business decisions and process optimizations. Conduct reviews of procedures and processes, identifying areas for improvement and ensuring compliance. Undertake project management duties, including the creation of detailed project plans, conducting risk analyses, and providing weekly status updates to senior management as required. Review submissions from junior analysts across global hubs, ensuring adherence to established procedures and quality standards. Act as a primary point of contact for: internal and external stakeholders, providing exception management reporting and Management Information System (MIS) reporting. Operate effectively with a limited level of direct supervision, exercising independent judgment and autonomy in decision-making. Serve as a Subject Matter Expert (SME) for senior stakeholders and other team members, providing guidance and expertise on AML, KYC, and process-related matters. Appropriately assess and manage risk in business decisions, prioritizing the firm's reputation and safeguarding Citigroup, its clients, and assets. This includes driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment, and transparently escalating, managing, and reporting control issues. What we’ll need from you Extensive relevant work experience in business analysis, process improvement, or a related field within financial services, preferably within AML/KYC. Strong data analytical skills, coupled with robust follow-up and problem-solving capabilities. Proven ability to analyze existing processes, identify inefficiencies, and recommend effective solutions for quality enhancement. Strong proficiency in creating and delivering compelling presentations using PowerPoint, with excellent verbal and written communication skills. What we can offer you By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI-NS10 ------------------------------------------------------ Job Family Group: Operations - Services ------------------------------------------------------ Job Family: Business KYC ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location Full Time Salary Range: €65,600.00 - €98,400.00 ------------------------------------------------------ Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. ------------------------------------------------------ This job opening is for an existing job vacancy. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.