Forum Helper, Research at CITIC CLSA in Hong Kong, Hong Kong, China

Key Areas of Responsibilities

• Accurately track and monitor meeting attendance using the designated scheduling system
• Welcome and assist delegates in a professional and courteous manner upon arrival
• Record and maintain attendance in line with assigned schedules and guidelines
• Proactively follow up on missing participants and promptly inform relevant corporate speakers
• Provide real-time updates on “no-show” and “unannounced” participants to the Events Team
• Support the smooth execution of meetings by coordinating with internal teams and on-site staff
• Maintain accurate and up-to-date attendance records and participant information
• Identify, escalate, and assist in resolving operational issues during the event

Requirements

• Strong organisational skills with excellent attention to detail
• Ability to follow instructions and work effectively in a team environment
• Good interpersonal and communication skills in English and Chinese (Cantonese and/or Mandarin)
• Proactive, responsible, and able to thrive in a fast-paced environment
• Professional and customer-focused when interacting with delegates and stakeholders
• Prior experience in event support, coordination, or customer service is an advantage
• Open to current university students
• Applicants must be Hong Kong residents

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