Technology, Production Support, Full-Time… at Citi · New York…

Summary: Citi is a leading global financial institution seeking innovative talents for their Full-Time Technology Analyst Program. The role focuses on advancing technological capabilities and supporting critical live production systems to ensure stability and performance, while also providing exposure to various teams in Software Development. Responsibilities: - Gain direct exposure to supporting our clients through the entire lifecycle of incident and problem management. You'll develop critical problem-solving skills and learn how to manage complex technical challenges under pressure - Contribute to the continuous improvement of our sophisticated monitoring capabilities. You'll work with industry-standard tools like ITRS Geneos and Grafana to build and refine platforms that proactively identify and alert on production issues, enabling rapid resolution - You'll have the exciting opportunity to design, develop, and implement custom applications and scripts that automate processes, improve efficiency, and empower your team - As a Production Support Analyst, you'll master Linux/Unix, hone database expertise (SQL, Oracle, PostgreSQL), and build automation with Python. You'll gain experience with application servers, web technologies, and strengthen networking knowledge. This role offers hands-on use of monitoring tools (ITRS Geneos, Grafana) and exposure to cloud and containerization (Kubernetes), ensuring continuous growth in a dynamic production environment - Work in globally scoped projects with cross-functional teams and gain insights into how technology drives the financial sector worldwide - Benefit from structured learning, networking, mentoring, and development programs that are designed to sharpen your technical prowess, enhance your business insight, and cultivate your leadership skills - Contribute to real-world projects that shape the future of banking, from developing next-gen digital banking solutions to enhancing our cybersecurity defenses and driving data-powered innovations Required Qualifications: - Be graduating between Dec 2025 and May 2026 - Pursuing Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or other tech related degree - GPA of 3.0 or better is preferred - You will not require sponsorship for U.S. work authorization now or anytime in the future - Be a problem solver who thrives on innovation and enjoys tackling challenges head-on - Possess a global outlook and a willingness to collaborate across cultures and time zones - Have excellent communication skills, project management, leadership, attention to detail, and the ability to work well within diverse teams - Ability to pass technical interviews consisting of basic algorithmic programming exercises - Must be collaborative and adaptable, with excellent communication skills Preferred Qualifications: - GPA of 3.0 or better is preferred - Prior experience working on agile teams is desirable Required Skills: Linux/Unix, SQL, Oracle, PostgreSQL, Python, ITRS Geneos, Grafana, Application Servers, Web Technologies, Networking, Cloud, Kubernetes, Algorithmic Programming Benefits: Medical, dental & vision coverage, 401(k), Life, accident, and disability insurance, Wellness programs, Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays