Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Applications are accepted until further notice.

This role may be eligible for remote work in the United States depending on business needs and hiring manager approval

Meet the Team

You will work across functions with the Customer Experience, Sales, Marketing, Operations, and IT organizations, playing a leadership role in transforming Cisco by developing and implementing analytic models and intelligent automation to drive us toward a data-driven digital organization.

Digital Lifecycle Journey’s (DLJ) digital expertise makes us uniquely qualified to address the evolving expectations of today’s connected customers and partners, along with Cisco sellers. Using real-time connected data, machine learning, and automation; the team enables Cisco sellers and partners to deliver a powerful, personalized experience—throughout the entire customer lifecycle. Digital Lifecycle Journey is focused on providing customers with an immersive digital experience with Cisco. This in turn drives improvements in recurring revenue, cost savings and sales effectiveness for Cisco and its partners.

Your Impact

You are a data-savvy analyst with a solid grasp of statistics and a talent for transforming complex data sets into clear visual narratives. You excel at meticulous data cleaning and analysis with an ability to communicate insights effectively to partners. With a solid understanding of business context, you're detail orientated and a problem-solver who thrives in collaborative environments. You collaborate effectively with multi-functional teams. You're committed to continuous learning, with insights of the latest trends and tools in data analytics to drive strategic decisions.

• Identify, analyze, and interpret trends or patterns in sophisticated data sets using statistical technique and provide ongoing reports and dashboards.
• Collaborate with business and IT teams to understand the different persona specific-use cases, the related business insight, consolidate use cases across persona and drive a common approach towards solving multiple use cases.
• Partner and lead multi-functional teams to realize data relationships through proper threading.
• Define data privacy and protection processes required and implement systems and workflows that reinforce security.
• Assess the efficiency and accuracy of new data sources and data gathering techniques
• Data Analysts are passionate about turning complex data into information, information into insight, and insight into business decisions. They connect with data scientists, engineers, product managers, and executives and deliver high quality analytics insights with the ability to derive actions that can be integrated into different workflows.

Minimum Qualifications

• Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College with 0 years of relevant experience) or currently enrolled in an undergraduate degree program. Relevant fields include: Business, Supply Chain, Communications, Mathematics, Finance, Industrial Engineering, Statistics, or a related program or other academic certification.
• Python, Python libraries, and R with proficiency in statistical analysis and data visualization
• Strong mathematical skills
• Able to legally live and work in the country for which you are applying, without visa support or sponsorship

Preferred Qualifications

• Experience with big-data platforms (Hadoop, Spark)
• Familiarity with programming languages such as Java, Scala, or C++
• Exposure to Machine Learning
• Knowledge of Cloud Computing Platforms (AWS, Google Cloud, Microsoft Azure)

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$44,000.00 - $185,000.00

Non-Metro New York state & Washington state:

$44,000.00 - $185,000.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.