Business Operations Analyst I (Full-Time) -… at Cisco · Milpitas

Summary: Cisco is a leading technology company focused on innovation in data and infrastructure. The Business Operations Analyst I role involves supporting operational initiatives, collaborating across functions, and contributing to strategic projects within the Routing and IIoT sectors. Responsibilities: - Support and contribute to business operations programs, initiatives, and projects - Draft, edit, and refine business documents, including project plans, executive-level presentations and summaries, and stakeholder communications - Develop a growing understanding of Cisco's business objectives, products, services, and customers - Assist in project management activities such as tracking milestones, maintaining project timelines, coordinating meeting agendas & content, and following up on action items - Analyze and identify trends and patterns in operational data and translate findings into clear, actionable insights for stakeholders - Communicate moderately complex concepts clearly and concisely, both in writing and verbally, to inform and influence decision-making - Collaborate with peers and senior colleagues, executives, business stakeholders, and subject matter experts to understand and resolve operational challenges - Participate as an active member of project teams, contributing to planning, execution, and delivery - Receive guidance and mentorship from experienced team members while progressively taking on greater responsibility Required Qualifications: - Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 1 year of relevant experience, High School Diploma + 2 years of relevant experience) or Bachelors + 0 years of relevant experience - Exceptional written communication skills, with the ability to craft clear, concise, and compelling business documents, reports, and executive-level presentations - Advanced proficiency in Microsoft PowerPoint, with the ability to translate complex information into visually engaging and audience-appropriate presentations Preferred Qualifications: - Familiarity with project management methodologies or tools (e.g., Airtable, Asana) to support planning, tracking, and execution of business initiatives - Experience working in a cross-functional or matrixed business environment, with the ability to navigate competing priorities and build relationships across teams - Proficiency in Microsoft Excel, including data organization, analysis, and reporting - Demonstrated ability to manage multiple priorities and meet deadlines - Intellectual curiosity and a proactive, solutions-oriented mindset Required Skills: Microsoft PowerPoint, Project Management Tools, Microsoft Excel, Project Management Methodologies Benefits: Medical, dental and vision insurance, A 401(k) plan with a Cisco matching contribution, Paid parental leave, Short and long-term disability coverage, Basic life insurance, 10 paid holidays per full calendar year, 1 floating holiday for non-exempt employees, 1 paid day off for employee’s birthday, Paid year-end holiday shutdown, 4 paid days off for personal wellness determined by Cisco, 16 days of paid vacation time per full calendar year, Flexible vacation time off program, 80 hours of sick time off provided on hire date, Up to 80 hours of unused sick time carried forward, Additional paid time away may be requested to deal with critical or emergency issues for family members, Optional 10 paid days per full calendar year to volunteer, Annual bonuses subject to Cisco’s policies