Business Analysis Manager at Cisco in Minneapolis, MN

Business Analysis Manager Location: Minneapolis, Minnesota, US The application window is expected to close on: 05/02/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Our Team You will be joining the Business Intelligence team within Cisco's Sales Operations organization. You will collaborate closely with a diverse group of internal team members including Data Scientists, Data Engineers, BI Managers, Analysts, Sales Enablement, Partner Operations, and Content Governance stakeholders. You will also engage with external partner-facing teams, Customer Experience teams, and vendor partners. Our team embodies Cisco's commitment to data-driven decision-making, inclusive collaboration, and continuous innovation. We operate with integrity, champion diverse perspectives captured through research, and foster a culture of curiosity, accountability, and impact. Your Impact As a Business Analysis Manager, you will drive research design, survey operations, data analysis, and stakeholder engagement in support of Cisco's Sales Operations and Business Intelligence priorities. You will own end-to-end survey and research programs—from instrument design through data collection, analysis, and executive-ready reporting. Your work will directly support strategic decision-making, reaching thousands of internal sellers, partners, and stakeholders. Findings from your programs will be presented to Director- and VP-level leadership, directly influencing resource allocation, program design, and go-to-market strategy. Key Responsibilities: Research & Survey Design: Design, build, and manage complex surveys using enterprise platforms (e.g., Qualtrics), incorporating advanced features like branching logic, randomization, and embedded data. Develop research methodologies and own survey deployment logistics to ensure statistically meaningful and actionable results. Data Analysis & Reporting: Analyze quantitative and qualitative survey data (including sentiment analysis and verbatim coding). Synthesize findings into clear, concise reports tailored to varied audiences, proactively surfacing insights that inform business decisions. Program & Stakeholder Management: Manage multiple concurrent research initiatives, maintaining quality, timeline adherence, and stakeholder alignment. Coordinate with cross-functional partners to align objectives, secure data inputs, and socialize findings. Strategic Support & Continuous Improvement: Contribute analytical expertise to broader Business Intelligence initiatives. Recommend improvements to research processes and maintain documentation of methodologies and standard operating procedures to enable repeatability. Minimum Qualifications Bachelor's degree in Business, Economics, Statistics, Social Science, Data Analytics, or a related field—or equivalent practical experience. 5+ years of progressive experience in business analysis, market research, survey research, or a related analytical role, with at least 2 years managing end-to-end research or survey programs. Demonstrated hands-on expertise with Qualtrics (or a comparable enterprise survey platform), including advanced survey design features (branching logic, randomization, embedded data, display logic). Demonstrable ability to manage multiple concurrent workstreams with competing deadlines, coordinating across distributed teams and stakeholders. Proficiency with data analysis and visualization tools (e.g., Excel/Google Sheets at an advanced level; familiarity with Tableau, Power BI, or similar platforms is expected). Preferred Qualifications Strong quantitative and qualitative analysis capabilities, including experience with sentiment analysis, verbatim/open-end coding, and statistical interpretation. Excellent written and verbal communication skills, with the ability to distill complex findings into clear narratives for technical and non-technical audiences. Experience working within Sales Operations, Business Intelligence, or a corporate strategy/insights function at a large technology company. Familiarity with Cisco's internal platforms and ecosystems (e.g., SalesConnect, Webex, internal bot/virtual assistant frameworks). Exposure to partner ecosystem research or channel sales analytics. Experience with PowerApps, Power Automate, or other low-code/no-code platforms for workflow automation. Certification or formal training in survey methodology, market research (e.g., RIVA, Insights Association), or data analytics. Experience supporting executive-level reporting or contributing to Quarterly Business Reviews (QBRs). Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $106,400.00 to $135,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $124,600.00 - $186,100.00 Non-Metro New York state & Washington state: $112,400.00 - $164,900.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.