Manager in Training Springfield Vermont at Circle K · Store…

Summary: Circle K is a retail company seeking a Manager in Training to oversee store operations. The role involves recruiting and training employees, managing site relationships, ensuring customer service, and analyzing financial performance. Responsibilities: - Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service - Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards - Maintain a professional and supportive image among subordinates and supervisor - Schedule employees within Company guidelines to maximize customer service and maintain site image - Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees - Develop positive and professional relationships with all suppliers - Promote excellent service and resolve customer complaints in a timely, professional manner - Promote and ensure a safe, positive public image within the neighboring community - Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback - Train all employees ensuring that customer service, site image and marketing execution meet Company standards - Train all employees on safety procedures and promote safety awareness - Develop ways and means to ensure that all employees receive proper communication in a timely manner - Establish periodic on-going communication meetings with all site employees and the Market Manager - Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives - Organize and maintain all site files and manuals - Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely - Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly - Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees - Analyze daily sales and expense information and take appropriate action to maximize sales and net profits - Budget and forecast P&L lines, as well as understand and manage merchandise margins - Safeguard and account for all money received and disbursed - Perform all other financial analysis necessary to maximize sales and net profits Required Qualifications: - High School diploma or GED preferred - Experience in retail sales preferred - Experience to perform the essential duties, responsibilities and working in the conditions described below - Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description - Ability to supervise and manage the functions listed in the CSR and ASM job description - Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc - A valid driver's license and adequate transportation to/from bank and corporate management meetings - Ability to communicate (orally and in writing) in English - Perform other duties as assigned or delegated by his/her supervisor Required Skills: Retail Sales, Equipment, Tools Supervision, Computer Skills, Inventory Control, Cash Control, Employee Training, Employee Supervision, Performance Appraisal, Safety Procedures, Financial Analysis, Budgeting, P&L Management