Operations & Program Manager - Japanese at Cinter Networks · San Jose

▶︎ Job Details: • Job Title: Operations & Program Manager • Client: Chamber of Commerce • Working Location: San Jose, CA •Salary : DOE (77-87K per yr) • Employment Type: Permanent/Full-time • Language: English/Japanese

▶︎ What will you do: • Support executive leadership in developing and executing strategic programs, initiatives, and organizational activities. • Develop, implement, and manage programs aligned with the organization’s mission and objectives. • Plan and manage major annual events, including program design, speaker coordination, content development, logistics, budgeting, and execution. • Collaborate with committees, board members, community partners, and external stakeholders to ensure successful program delivery. • Coordinate internal tasks, priorities, schedules, and accountability to support efficient daily operations. • Assist with office operations, administrative functions, and workflow improvements. • Manage membership communications, inquiries, announcements, and engagement activities. • Track and analyze program data, participation trends, and stakeholder engagement to support continuous improvement. • Support bilingual communications and prepare communication materials as needed. • Maintain and improve digital platforms, event management tools, and operational systems. • Prepare reports, presentations, meeting materials, and other documents for leadership and committees. • Support leadership meetings, including scheduling, logistics coordination, and communication management. • Assist with external relations activities and represent the organization when needed. • Perform other duties and special projects as assigned.

▶︎ Required Qualifications & Skills: • Bachelor’s degree required. • 2–5 years of relevant experience in program management, operations, event management, administration, or a related field. • Strong verbal and written communication skills in both Japanese and English. • Excellent organizational skills with the ability to manage multiple projects, priorities, and deadlines. • Ability to work independently, manage ambiguity, and adapt to changing priorities. • Strong interpersonal skills with the ability to collaborate with internal teams, committees, leadership, and external stakeholders. • Proficiency in Microsoft Office applications and digital communication or collaboration tools. • Experience with event planning, community engagement, nonprofit organizations, or business associations preferred. • Ability to work in an office/hybrid environment with regular in-office attendance. • Flexibility to work occasional evenings or weekends for events and organizational activities. • Ability to travel occasionally as needed. • Ability to perform routine physical tasks, including bending, reaching, and lifting items up to 20 lbs.