Sr. Integration Specialist - API & SaaS B2B (Demand… at Cint · Santa…

Company Description

Who We Are

Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.

We are feeding the world’s curiosity!

Job Description

At Cint, our Demand Integrations team is the technical bridge between our global clients and our internal R&D organization. We are looking for a Senior Solutions Engineer to own a portfolio of high-profile global customers, acting as their primary technical advisor.

You won't just be passing messages; you will be deep in the logs, analyzing system metrics, troubleshooting complex REST APIs, and designing custom automated workflows. If you love solving technical puzzles and translating complex engineering concepts to business stakeholders, this is your stage.

What You Will Do:

• Technical Onboarding: Lead the end-to-end technical implementation and "white-glove" onboarding of Cint’s APIs for global partners.
• Solution Architecture: Collaborate directly with Cint’s internal R&D and Engineering teams to design custom software workflows for complex partner integrations.
• Performance Troubleshooting: Act as a "Log Detective." Use tools like Grafana, Kibana, and OpenSearch to monitor integration health, identify API bottlenecks, and drive data-backed optimizations.
• API Advocacy: Review new customers’ technical documentation to assess integration complexity, providing guidance and feature requests back to our product teams.
• Technical Liaison: Serve as the ultimate escalation point between external engineering teams and our internal Sales/Customer Success units.

The Tech Stack You Will Use:

• REST APIs (Advanced troubleshooting and implementation)
• Testing tools: Postman / Bruno
• Observability: Grafana, Kibana, OpenSearch, Omni
• Databases & Systems: SQL, Linux, Git/GitHub

Who You Are:

• You possess fluent, confident English (both written and spoken) to manage high-profile global clients and align with EMEA/US teams daily.
• You have deep, hands-on experience implementing, troubleshooting, and integrating REST APIs (platform-to-platform).
• You have direct B2B experience in a tech-facing role (e.g., Technical Account Manager, Solutions Architect, L3 Support, or Integration Engineer) managing the full customer lifecycle.
• You know how to read metrics and system logs to diagnose a problem rather than just guessing.
• Bonus points: A Bachelor’s degree in a technical field, or familiarity with at least one programming language (Python, JavaScript/Node.js, or Go).

Qualifications

Bonus Points If You Have

• Bachelor’s degree. (Business administration, information technology, Market Research, computer science, information technology, engineering or related discipline preferred) or equivalent technical experience

• Familiarity with internet protocols and API frameworks, as well as at least one programming language (Python, JavaScript/Node.js, and/or Go)

• Awareness of modern software development methodologies, with emphasis on application architecture and API infrastructure

Additional Information

#LI-JM1

#LI-Remote

Our Values

Collaboration is our superpower

• We uncover rich perspectives across the world
• Success happens together
• We deliver across borders.

Innovation is in our blood

• We’re pioneers in our industry
• Our curiosity is insatiable
• We bring the best ideas to life.

We do what we say

• We’re accountable for our work and actions
• Excellence comes as standard
• We’re open, honest and kind, always.

We are caring

• We learn from each other’s experiences
• Stop and listen; every opinion matters
• We embrace diversity, equity and inclusion.

More About Cint

We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth.

In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.

Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)

Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.