Project Manager I - Information Services - ERP at Cincinnati… · Remote

Summary: Cincinnati Children's Hospital Medical Center is one of the nation's top pediatric healthcare organizations, dedicated to improving children's health through innovation and collaboration. The Project Manager I will be responsible for advancing critical initiatives that enhance employee experience and optimize operations, while also supporting the delivery of world-class care. Responsibilities: - Assists in the facilitation of workflow analysis and improvement - Uses standard techniques to facilitate change management plans - Develop and manage low complexity project plans and assist in the development and management of moderately complex projects - Maintain issues lists, meeting minutes, agendas, status reports and other project artifacts - Organize project meetings - Provide regular updates and escalate issues as necessary - Develop understanding of change management processes and activities - Model outstanding customer service including timely follow-up and prompt escalation - Develop ability to analyze technology capabilities and future needs, including drafting requirements documents and vendor selection processes - Develop IT domain knowledge where appropriate and coordinate expert resources where necessary Required Qualifications: - Bachelor's degree OR equivalent combination of education and experience - No experience required Preferred Qualifications: - Demonstrates strong administrative capabilities, including organization, documentation, coordination of meetings, and management of project artifacts - Possesses a technical aptitude with the ability to understand system functionality, integrations, and data flows within enterprise applications - Experience working in Agile environments, including familiarity with Scrum methodologies, sprint planning, stand-ups, and backlog management - Exposure to or experience with Workday, including an understanding of Workday modules, business processes, or system functionality - Experience supporting or participating in system implementations, including planning, testing, deployment, and post-go-live support - Experience using ServiceNow Project Workspace to manage project work, track tasks, maintain project artifacts, and support collaboration across teams Required Skills: Workday, Agile, Project Management Important Skills: ServiceNow, Change Management Nice-to-Have Skills: Customer Service, Coordination