Business Development Manager at CIEL HR · Kolkata

Job Description: Business Development & Sales Staffing Sales, Recruitment & Contract Staffing

Experience: 5–7 Years

Location: Kolkata/Delhi/Bangalore

Employment Type: Full-Time

Education

Graduate in any discipline.

About the Role

We are looking for an experienced and result-oriented Staffing Sales professional with 5–7 years of experience in Recruitment, Contract Staffing, Permanent Hiring and HR/Manpower Solutions.

The individual will be responsible for developing new business, acquiring clients, managing existing accounts and driving revenue through staffing and recruitment solutions.

The ideal candidate should have a strong understanding of the B2B staffing market, excellent client-facing skills and a proven track record of achieving sales/revenue targets.

Ideal Candidate Profile

We are looking for someone who is sales-oriented, entrepreneurial and hands-on, with the ability to independently build a staffing business.

The candidate should not be limited to lead generation. They should be capable of taking ownership of the entire business development cycle:

Lead Generation Client Meeting Requirement Commercial Negotiation Closure Deployment Account Growth

Key Responsibilities

1. Business Development & Sales

Identify and acquire new clients for staffing and recruitment services.

Generate business through cold calling, references, networking, LinkedIn and other channels.

Build and maintain a strong sales pipeline.

Conduct client meetings and understand manpower requirements.

Prepare commercial proposals, presentations and negotiate commercials with clients.

Convert prospects into active staffing/recruitment accounts.

Achieve monthly, quarterly and annual revenue/GP targets.

2. Contract Staffing Business

Develop business opportunities for contract staffing / temporary staffing / payroll staffing.

Understand client manpower requirements and propose suitable staffing models.

Manage the complete sales cycle from lead generation to closure and onboarding.

Coordinate with recruitment and operations teams to ensure timely fulfilment.

Drive account expansion and increase headcount deployed with existing clients.

3. Recruitment / Permanent Hiring

Generate permanent recruitment mandates from new and existing clients.

Understand seniority, skill requirements, CTC and hiring timelines.

Work closely with recruitment teams to ensure mandate fulfilment.

Drive repeat business and client relationships.

4. Client Relationship Management

Develop strong relationships with HR Heads, Talent Acquisition Heads, Business Heads, Procurement and key decision-makers.

Conduct regular account reviews with clients.

Identify opportunities for cross-selling and up-selling additional HR services.

Resolve commercial and service-related issues in coordination with internal teams.

Maintain high levels of client satisfaction and retention.

5. Revenue & Performance Management

Own individual sales targets and Gross Profit/Revenue targets.

Maintain accurate sales pipeline and forecasting.

Track leads, meetings, proposals, closures and collections.

Provide regular MIS and business updates to management.

Monitor account profitability and commercial terms.

Key Performance Indicators (KPIs)

New client acquisition

Monthly/Quarterly Revenue achievement

Gross Profit (GP) achievement

Contract staffing headcount deployed

Permanent recruitment closures

New mandates generated

Conversion ratio

Existing account growth

Client retention

Collection support

Sales pipeline value

Required Skills & Experience

5–7 years of experience in Staffing Sales, Recruitment Sales, Contract Staffing or HR Services.

Proven experience in B2B sales and new client acquisition.

Strong understanding of contract staffing and recruitment business models.

Existing relationships with HR/Talent Acquisition/Business/Procurement decision-makers will be an advantage.

Strong negotiation and commercial skills.

Excellent communication and presentation skills.

Ability to independently manage the complete sales cycle.

Strong business development and networking capabilities.

Target-driven and commercially oriented.

Good understanding of recruitment delivery and staffing operations.

Preferred Industry Experience

Candidates from the following sectors will be preferred:

Staffing & Recruitment

Contract Staffing

HR Consulting

RPO

Payroll / HR Outsourcing

Workforce Management

Manpower Outsourcing

Talent Solutions