Digital Consultant, Agile Sales at CIBC in Toronto, Ontario, CA

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you will be doing

The Digital Consultant is responsible for leading and coordinating the execution of digital marketing campaigns across CIBC’s owned channels, including CIBC.com, Digital Banking, and Email. The role leverages Agile Marketing methodology to ensure efficient, timely, and high-quality delivery of marketing initiatives that drive client acquisition, product engagement, and digital channel adoption. The consultant partners with cross-functional teams to optimize campaign performance and enhance the end-to-end client experience.

At CIBC we enable the work environment most optimal for you to thrive in your role.  You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Focus on executional excellence: Manage the full lifecycle of digital marketing campaigns, ensuring timely launches and strict adherence to quality standards.
• Leverage Agile Marketing Principles: Utilize Agile Marketing methodology to streamline processes, maximize productivity, and accelerate delivery cycles for optimal outcomes.
• Drive Process Enhancements: Continuously identify and implement improvements to increase the speed and quality of campaign delivery.
• Lead Teams Effectively: Guide cross-functional teams in planning, building, and launching campaigns, ensuring alignment across all stakeholders
• Proactive Problem Solving: Exhibit a proactive approach to resolving issues and ensuring successful outcomes.
• Promote Transparency and Accountability: Foster an environment of open communication and clear accountability throughout the campaign delivery process.
• Collaborate for Success: Build strong relationships with internal and external partners for seamless campaign delivery.
• Monitor and Optimize: Track campaign performance using tools such as Adobe Analytics, Adobe Audience Manager, and Adobe Target.
• Recommend Improvements: Identify optimization opportunities and provide actionable recommendations to drive continuous performance enhancement.

Who you are

• Delivery-Focused: Demonstrates strong executional discipline and ensures campaigns are delivered on time and to specification.
• Client-Focused: Strives to enhance the client experience through effective marketing delivery.
• Ownership Mindset: Takes accountability for campaign outcomes and proactively addresses delivery challenges.
• Collaborative: Works effectively with diverse teams to achieve delivery goals.
• Digitally Savvy: Embraces innovative solutions and adapts to evolving digital marketing tools and trends.
• Effective Communicator: Skilled in oral and written communication, including presentations for leadership audiences.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 32nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Building Trust, Digital Channels, Digital Marketing, Empathy, End to End Process, Relationship Building, Taking Initiative