Consultant, Optimization & Process Engineering at CIBC · Toronto

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

You will be joining the Optimization & Process Engineering Team within Infrastructure and Modernization. As a Process Engineering Consultant, you will support end-to-end process and re-engineering projects, implementing process improvements that enhance client experience and drive profitability across the bank. Drawing on your developing expertise, you will contribute to key initiatives that improve processes impacting our clients. By leveraging data analysis skills, you will help identify pain points and recommend actionable solutions to optimize processes and deliver meaningful results. You will collaborate closely with your team to plan, develop, and implement process strategies that contribute to building the bank of the future. You will also have the opportunity to support process improvement initiatives within Capital Markets, working alongside business partners to streamline trade lifecycle workflows and operational processes that underpin our markets businesses.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 2-3 days per week on-site, while other days will be remote.

How you'll succeed

• Conducting process assessments – Perform ongoing process reviews to identify issues early and recommend solutions to business challenges. Stay current on best practices and industry knowledge to identify process improvements that will create a best-in-class client experience. Support assessments within Capital Markets operations, including areas such as trade settlement, reconciliation, and post-trade processing.
• Presenting recommendations – Provide feedback and advice on projects that will improve processes and resolve systematic issues. Consider business needs and make practical, data-driven recommendations for continuous improvement. Clearly communicate findings to stakeholders at varying levels of seniority.
• Process Optimization & Change Management – Support initiatives to enhance business operating leverage by identifying and implementing opportunities for increased efficiency and effectiveness. Assist in monitoring and reporting on the impact of process improvements to ensure sustained value delivery and alignment with strategic goals. Support change management activities related to new processes, tools, and tracking systems to ensure smooth adoption across teams.
• Leadership skills – Use your growing expertise in process engineering methodologies and project management to contribute to and lead components of projects and initiatives. Proactively gather data, information, and stakeholder feedback to provide informed guidance. Maintain a collaborative work environment and support your team in resolving problems as they arise.
• Interpersonal relations – Demonstrate effective communication skills and present clearly and concisely using relevant examples or illustrations. Build support for process improvement recommendations by engaging stakeholders and fostering strong working relationships across business units.

Who you are

• You put our clients first. You engage with purpose to find the right solutions and go the extra mile because it's the right thing to do.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful and impactful way.
• You have a degree/diploma in Engineering, Finance, Data Science, Computer Science, or a related field of study.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise and building credibility with business partners.
• You have exposure to data analytics, AI concepts, and consulting experience. Familiarity with Capital Markets products, operations, or workflows is an asset.
• You can demonstrate experience in communicating across domains and a business-related function (operations, strategy development, organizational design, or information technology). Consulting experience is an asset.
• You can demonstrate exposure to process improvement methodologies – An LSS Yellow Belt or Green Belt is an asset.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 15th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Building Partnerships, Change Management, Continual Improvement Process, Process Engineering, Process Improvements, Process Management, Results-Oriented, Six Sigma, Teamwork