Business Specialist at CIBC in Toronto, Ontario, CA

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As part of the Capital Markets Operations team, the Business Specialist is accountable for reconciliation and reporting of various accounts within CIBC using the Smartstream Reconciliation application as well as defined manual processes. The Business Specialist must demonstrate strong technical and system knowledge to review and analyze data to ensure quality assurance of transactions and maintain customer satisfaction. In addition, the role assists in the management of day-to-day operation and overall efficiency of the unit, while seeking opportunities to streamline existing processes and procedures. The successful candidate will perform a range of specialized functions using some independent judgment; investigate as required to complete internal and external partner requests and contribute to the overall effectiveness and efficiency of the Central Reconciliation team.  You will maintain effective operational controls and minimize operational risks, including audit-related risks, while consistently meeting all Service Level Agreements (SLAs)

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Accuracy - Ensure accuracy of client realized gain/loss (RGL) through client account reporting
• Reconciliation - Reconcile data between source and reporting systems; manage daily operational processing
• Administration - Perform administrative duties, including preparation and maintenance of month-end returns, overrides, and procedural manuals, ensuring policy compliance
• Collaboration - Collaborate with management to resolve issues, maximize operational efficiency, and ensure compliance for assigned product lines
• Documentation - Document research, analysis, and calculations for use by others, including reports and recommendations
• System Savvy- Able to navigate many varied systems and is technically savvy.

Who you are

• Strong technical skills within the Microsoft Office suite, particularly Excel, Power Point with ability to work with Spreadsheets and formulas. Power BI knowledge is a plus.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 28th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Business Controlling, Business Operations, Client Service, Collaboration, Compliance Monitoring, Critical Thinking, Decision Making, Mentoring Staff, Operations Management, People Management, Process Improvements, Regulatory Requirements, Work Collaboratively