AI Product Owner Director at CIBC in Toronto, Ontario, CA

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a Director, AI Product Owner within the Advanced Analytics Delivery, Artificial Intelligence team, you'll play a pivotal role in shaping the direction of our AI product portfolio. You will own the prioritization and sequencing of a diverse backlog of operations use cases, ensuring the team is consistently focused on the most impactful and scalable solutions for the bank. Your day-to-day will involve translating business opportunities into actionable product decisions, maintaining a dynamic roadmap, and driving the reusability of AI assets across lines of business. You'll be the primary point of contact for stakeholders, communicating both capabilities and upcoming initiatives, and partnering with leadership to report on progress and strategic allocation. This role is not about project coordination—it's about setting vision, defining success, and making the calls that empower delivery teams to execute with confidence.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Backlog Ownership & Prioritization – Continuously prioritize and sequence the operations use case backlog based on ROI, feasibility, and reusability, ensuring the team is focused on high-impact opportunities.
• Product Requirements & Success Criteria – Translate stakeholder needs into structured product briefs and define clear success criteria for each use case.
• Portfolio Road-mapping – Maintain an up-to-date product roadmap across all AI solutions, making it visible and actionable for leadership and team members.
• Reusability & Asset Strategy – Identify and productize reusable components, models, and patterns to accelerate future delivery and maximize value.
• Stakeholder Communication – Act as the external face of the AI portfolio, communicating capabilities and pipeline to operations stakeholders and guiding engagement.
• Leadership Partnership – Collaborate with the Senior Director to report on portfolio progress, ROI realization, and capacity planning for leadership.

Who you are

• You can demonstrate 7+ years of experience in product management**.** You bring a track record of owning roadmaps and making strategic prioritization decisions in data, analytics, or AI environments.
• You are technically fluent. You understand how AI solutions are constructed and can engage credibly with data scientists and ML engineers, even if you don’t build models yourself.
• You look beyond the moment. You understand operations workflows. Ideally, you have deep familiarity with operations within financial services, enabling you to assess use cases for business value and AI feasibility independently. You are decisive and clear. You reduce ambiguity for your team by making informed decisions, documenting them, and moving forward efficiently.
• You're passionate about people. You excel at stakeholder management and are comfortable presenting product strategies to senior leadership and translating feedback into actionable priorities.
• You have a degree or diploma in Computer Science. Your educational background supports your technical and strategic expertise.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location Toronto-81 Bay, 21st Floor

Employment Type Regular

Weekly Hours 37.5

Skills Artificial Intelligence (AI), Artificial Intelligence Algorithms, Artificial Intelligence Technologies, Cloud Applications, Cloud Computing, Cloud DevOps, Cloud Infrastructure, Data Quality, Data Security, Infrastructure As Code (IaC), Infrastructure Engineering, Microsoft Azure Cloud Services