Customer Service Representative at Chubb in Whitehouse Station, NJ

Summary: Chubb is a world leader in insurance, providing a diverse range of insurance products and services. They are seeking a Customer Service Representative to handle incoming phone calls, process requests, and support the department's goals while maintaining high customer service standards. Responsibilities: - Proven superior customer service skills- handling incoming phone calls - Accuracy – ability to process requests with minimal errors - Excellent written and oral communication skills - Excellent time management skills - Self-motivated team player that enjoys working in a fast paced environment - The individual must be able to work independently while supporting the department’s team goals - Demonstrated strong business acumen and understanding of PRS Business goals - Ability to manage multiple priorities and be results oriented - Excellent analytical and problem solving skills - Accepts accountability and demonstrates good business judgment - Strong PC skills including proficiency in Word and Excel Required Qualifications: - Proven superior customer service skills- handling incoming phone calls - Accuracy – ability to process requests with minimal errors - Excellent written and oral communication skills - Excellent time management skills - Self-motivated team player that enjoys working in a fast paced environment - The individual must be able to work independently while supporting the department's team goals - Demonstrated strong business acumen and understanding of PRS Business goals - Ability to manage multiple priorities and be results oriented - Excellent analytical and problem solving skills - Accepts accountability and demonstrates good business judgment - Strong PC skills including proficiency in Word and Excel - College degree preferred or relevant experience - Strong Masterpiece knowledge/background experience preferred and/or Personal Lines Insurance knowledge - Knowledge of Chubb PRS systems a plus - Knowledge of the PLS system a plus Preferred Qualifications: - Knowledge of Commercial processing systems including CUW, WIP, E-premium, Customarq, and APEX a plus but not required Required Skills: Masterpiece Software, Personal Lines Insurance, Chubb PRS Systems, PLS System, Commercial Processing Systems, Microsoft Word, Microsoft Excel, Customer Service, Analytical Thinking, Business Judgment Benefits: Discretionary annual incentive program, Comprehensive benefits package