Automotive Service Advisor / Writer | Up to… at Christian… · 16141…

Summary: Christian Brothers Automotive is a company focused on providing precision auto repair with transparency and integrity. They are seeking an Automotive Service Advisor / Writer who will be responsible for guiding guests through the repair process, ensuring their satisfaction, and building lasting relationships. The role includes greeting guests, managing workflow, and effectively communicating service options. Responsibilities: - Greet every guest that enters our facility with hospitality and respect - Present the best solution to properly repair our guests' vehicle in a way that is easy for them to understand - Manage the store’s workflow in an effective and efficient manner - Consistently and effectively sell our services without jeopardizing honesty and integrity - Maintain a positive attitude and team atmosphere at all times - Communicate on the phone in a clear professional manner - Build long-term relationships between the store, yourself and the guest we serve - Directs, coordinates, and participates in performing customer service activities - Shuttle guests as needed in CBA branded vehicle - Ensure that all repairs are performed to proper specifications - Work together as a team and assist other employees as needed - Other duties as assigned Required Qualifications: - Current driver's licenses - Driving record acceptable to our current insurance carrier - Proficiency in Windows based computer software and automotive store applications - Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role - Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm - Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) - Occasionally lifting and carrying objects over 50 lbs - Keeping a brisk work pace in a high-volume environment Required Skills: Windows, Automotive Store Applications, Automotive Customer Service, Automotive Service Writing Benefits: Closed Every Weekend To Spend Time With Family & Friends, Matching Retirement Plans, Paid Vacation & Paid Holidays, Weekly Lunches Provided, Earn More With Team Performance Bonuses, On-Going Training & Career Advancement, Chaplain Care Support Available, Locally Owned and Operated, Employee Point Store Access - Redeem Your Flywheel Training Points For Awesome Swag & Rewards, Continuous Training Available Through The CBA Flywheel Learning System, Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar