Automotive Service Advisor / Writer | Up to… at Christian… · 1525…

Summary: Christian Brothers Automotive is a leading provider of precision auto repair with a focus on customer service and integrity. They are seeking an Automotive Service Advisor/Writer to build relationships with guests, guide them through the repair process, and ensure their satisfaction. Responsibilities: - Greet every guest that enters our facility with hospitality and respect - Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand - Manage the store’s workflow in an effective and efficient manner - Consistently and effectively sell our services without jeopardizing honesty and integrity - Maintain a positive attitude and team atmosphere at all times - Communicate on the phone in a clear professional manner - Build long-term relationships between the store, yourself and our customer - Directs, coordinates, and participates in performing customer service activities - Shuttle guest as needed in CBA branded vehicle - Ensure that all repairs are performed to proper specifications - Work together as a team and assist other employees as needed - Other duties as assigned Required Qualifications: - Current driver's licenses - Driving record acceptable to our current insurance carrier - Proficiency in Windows based computer software and automotive store applications - Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role - Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm - Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) - Occasionally lifting and carrying objects over 50 lbs - Keeping a brisk work pace in a high-volume environment Required Skills: Windows-based Computer Software, Automotive Store Applications, Automotive Customer Service, Automotive Service Writing Benefits: Closed Every Weekend To Spend Time With Family & Friends, Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar, Paid Vacation & Paid Holidays, Healthcare Benefits Available, Matching Retirement Plans, On-Going Training & Career Advancement, Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards, Continuous Training Available Through The CBA Flywheel Learning System, Employee Appreciation Events, Chaplain Care Support Available, Locally Owned and Operated