Automotive Customer Service Representative… at Christian… · 1760 Hwy…

Summary: Christian Brothers Automotive is a company focused on providing precision auto repair with a people-first philosophy. They are seeking an Automotive Customer Service Representative who will assist guests with their vehicle needs, build relationships, and ensure a positive customer experience. Responsibilities: - Desire to learn automotive repair service terminology and processes - Check guests in and out - Answer phone calls and schedule appointments - Providing safe shuttle service for our valued guests in our branded vehicle - Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers - Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed - Keep the facility clean and organized - Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork - Direct, coordinate, and participate in performing guest service activities as dictated by workload - Serve as a community ambassador for the store through creating authentic relationships and partnerships - Follow all safety policies and procedures - Other duties as assigned Required Qualifications: - Proven successful customer service experience is required; driven to serve others - Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers - Valid state driver's license - Meet required insurance driving record parameters - Enjoy a fast-paced environment and a Team mentality *(we work hard but like to have fun doing it)*! - Ability to seek and accept coaching and direction - Ability to multitask and meet deadlines - Proficient with Microsoft Office Suite or related software Required Skills: Microsoft Office Suite, seek and accept coaching, Team mentality Benefits: Bonus program possible after 90 days, Closed Every Weekend To Spend Time With Family & Friends, Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar, Paid Vacation & Paid Holidays, Healthcare Benefits Available, Matching Retirement Plans, Employee Discount, Locally Owned and Operated, On-Going Training & Career Advancement, Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards, Continuous Training Available Through The CBA Flywheel Learning System, Chaplain Care Support Available, Employee Appreciation Events, Bi Monthly Team Lunches, Top tier CBA Shop with a great team of professionals to work with