Technical Account Manager at Chooch in San Mateo, CA

We are looking for a Technical Account Manager to join our team at Chooch, a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully deploy, manage, and grow their use of Chooch’s AI Vision platform.

The Technical Account Manager will serve as a key link between our customers and internal teams, helping drive customer projects forward while ensuring a high level of responsiveness, organization, and technical coordination. This role combines project management, customer communication, and support ticket ownership. You will work closely with customers across industries such as healthcare, manufacturing, retail, and public sector, helping them navigate onboarding, implementation, ongoing support, and long-term success with Chooch’s solutions.

This role requires someone who is highly organized, customer-focused, technically fluent, and comfortable managing multiple priorities at once. The ideal candidate can communicate clearly with both technical and non-technical stakeholders, keep projects on track, coordinate across internal teams, and ensure customer issues are addressed efficiently and professionally.