HR Officer – HR Operations & PRO (UAE… at China Civil… · Dubai

Job Purpose

The HR Officer – HR Operations & PRO will support the day-to-day HR operations of the organization while coordinating government relations and PRO activities. The role will manage employee documentation, HR records, leave and attendance administration, visa and labour-related processes, government portal transactions, and liaison with relevant UAE authorities.

The position requires an individual who is organized, confidential, service-oriented, and capable of coordinating effectively with employees, project/site teams, government entities and external service providers.

PRO & Government Relations

• Handle and coordinate PRO activities related to employee visas, work permits and government documentation.
• Process new employment visas, renewals, cancellations and status changes as required.
• Coordinate applications and renewals for work permits and employment-related documentation.
• Handle Emirates ID application and renewal procedures.
• Coordinate employee medical fitness examinations and related documentation.
• Process labour-related transactions through relevant UAE government systems and portals.
• Liaise with government authorities and service centres including, where applicable:
• MOHRE
• GDRFA
• ICP
• Emirates ID / Federal Authority services
• Medical fitness centres
• Tasheel
• Amer
• Tawjeeh
• Other relevant UAE government entities
• Monitor expiry dates of visas, work permits, Emirates IDs and other statutory documents to ensure timely renewal.
• Maintain accurate records of all PRO transactions, payments, applications and supporting documents.
• Track government applications until completion and immediately escalate delays or rejected applications.
• Coordinate visa cancellations and final employment-related government procedures for departing employees.
• Provide employees with guidance regarding visa, Emirates ID and government documentation requirements.
• Maintain updated knowledge of government procedures, documentation requirements and changes affecting employee administration.
• Coordinate with external PRO service providers when required.
• Assist with company-related government documentation, licences, establishment cards and other administrative renewals where assigned.

Employee Relations & Administration

• Serve as a point of contact for routine employee HR and PRO enquiries.
• Assist employees with government-related documentation and administrative requirements.
• Maintain confidentiality when handling employee and company information.
• Coordinate with project/site administration teams regarding employee documentation and HR requirements.
• Support HR initiatives, employee engagement activities and internal communication when required.
• Assist with preparation of HR reports, manpower reports and employee statistics.

Qualifications

• Bachelor's degree or Diploma in Human Resources, Business Administration, Management or a related field.
• UAE National with Family Book.

Experience

Preferred: 2–5 years of relevant HR Operations / PRO / Government Relations experience in the UAE.

Language Requirements

• Arabic: Native / Fluent.
• English: Good professional communication skills, both written and verbal.

Pay: AED8,000.00 - AED10,000.00 per month

Application Question(s):

• What is your Current Location ?
• Do you have UAE Driving License ?
• Are you a UAE National (Emirati) ?
• Please share your contact number :
• This is full time job in our Dubai office from Monday to Saturday, are you able to work full time ?

Work Location: In person