Family Support Navigator at Child &… · Fall River

Summary

The Family Support Navigator will provide our clients with consistent, high-quality care through an array of evidence-based, culturally competent, person and family-centered treatment. The Family Support Navigator will assist in providing behavioral health services, including access to same-day services. The Family Support Navigator will act as a liaison to ensure youth and families are connected to the appropriate behavioral health services including school based, peer support, and outpatient services.

SCHEDULE: Monday- 9a-530p, Tuesday- 8a-430p, Wednesday- 11a-8p, Thursday- 8a-430p, Friday- 12p-8p

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Job Responsibilities & Essential Functions

• Provide a safe, welcoming, and clean environment for our clients and families
• Provide trauma-informed, recovery-oriented, person-centered care based on the unique needs of clients
• Be knowledgeable of our Triage, Screening & Intake process with clients to cover this process when needed
• Work directly with the school-based director in managing the referrals for school-based counseling and triage any referrals not deemed appropriate for school-based.
• Assist with the facilitation of our family partner and peer support services, including individual, family, or group services as appropriate
• Provide clients and families with advocacy, coaching, training, support, and psychoeducation
• Support transitions of care and engage in effective coordination of care across health and behavioral health services to facilitate wellness and recovery of the whole person, including outreach and engagement, and after-care planning
• Utilize evidence-based interventions, including motivational interviewing skills to foster empowerment and develop person-centered service plans as appropriate
• Maintain record-keeping as required by CFS, funding sources, and accreditation authorities
• Participate in all supervision and training activities as required by CFS, funding sources, and accreditation authorities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Education and Experience

High School Diploma or equivalent. Lived experience as the parent/caregiver of a youth with behavioral health needs and who comes from the same community as the population served preferred. Must have at least one year of experience in navigating any of the child- and family-serving systems and supporting family members involved with them. Must demonstrate cultural humility, with an understanding of ethnic, cultural, and/or linguistic considerations for populations serve. Experience providing services in a community setting. Bilingual individuals preferred to best support the needs of our clients and families within the community.

Cultural Competency Qualifications:

• Awareness of personal attitudes, beliefs, biases, and assumptions about others
• Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
• Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
• Cultural knowledge of key populations that will be served to address disparities in service delivery
• Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
• Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency

Travel Required

Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Occasional travel is required to provide services in different settings and to attend agency meetings, events, and trainings

Benefits:

• Benefit eligible at 20+ hours per week
• Medical – Harvard Pilgrim/HealthPlans Inc.
• Dental – Unum
• Vision - EyeMed
• Wellworks for You (Employee Wellness)
• 2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
• 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
• Flexible spending accounts – save on medical expenses and dependent care!
• 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
• 100% Employer paid Life Insurance
• 100% Employer paid Long Term Disability and AD&D
• Supplemental/Voluntary Life Insurance, AD&D Insurance, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance available for you, your spouse, and your children
• Tuition reimbursement – Up to $1,500 per calendar year
• Professional Licensure reimbursement (LICSW, LMHC)
• 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!

Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.