Mail Assistant/Courier at Chickasaw… · Washington

The Mail Courier supports daily mailroom and courier operations for federal customers. This position is responsible for receiving, sorting, processing, tracking, transporting, and delivering incoming, outgoing, interoffice, accountable, and special handling mail and packages. 

This position supports operations in a federal facility environment and must follow applicable organizational policies, contract requirements, federal customer procedures, USPS regulations, safety protocols, security requirements, and established mail handling processes. The role supports official government mail services, courier deliveries, package handling, customer service, mail screening procedures, and related duties necessary to maintain uninterrupted mailroom operations. 

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.   

ESSENTIAL REQUIREMENTS

• Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property.

• Driver’s License

• Must be able to meet organizational and customer driving requirements, if assigned driving duties.  

• Ability to present self in a highly professional manner to others and understands that honesty and ethics are essential

• Ability to maintain a positive attitude

• Ability to maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers and client representatives

• Ability to provide clear directions and respond accordingly to employees

• Ability to use all relevant electronic and communication devices

• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, decimals, units of money, weight, volume, and distance.  

• Ability to calculate postage, package weight, delivery quantities, mail counts, and other routine mailroom measurements

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following.  Other duties may be assigned.

• Supports daily mailroom and courier operations, including receiving, sorting, processing, tracking, pickup, and delivery of incoming, outgoing, interoffice, accountable, and special handling mail and packages.  

• Performs scheduled mail pickup and delivery runs for federal customers in accordance with established routes, delivery schedules, contract requirements, and supervisor direction.  

• Drives an automobile, van, or light truck to transport mail, documents, packages, and other authorized items to approved delivery locations, including federal facilities, post offices, carrier locations, and other designated sites.  

• Processes outgoing mail and packages by weighing, metering, applying correct postage, preparing items for dispatch, and ensuring packages are properly addressed and documented.  

• Receives, sorts, and distributes incoming mail and packages according to mail stops, departments, customer requirements, and established mailroom procedures.  

• Obtains signatures, receipts, delivery confirmations, and other required documentation for accountable mail, certified mail, registered mail, express mail, courier shipments, and special handling items.  

• Maintains accurate records, logs, tracking information, and chain-of-custody documentation for items received, processed, delivered, returned, or dispatched.  

• Uses mailroom equipment and systems, which may include postage meters, scanners, multifunction printers, shipping software, tracking systems, mail processing equipment, and other designated tools.  

• Research incomplete or incorrect delivery information and reroutes or returns mail in accordance with established procedures.  

• Responds to routine customer inquiries and service requests in a professional, courteous, and helpful manner.  

• Maintains mailroom supplies, work areas, carts, equipment areas, and storage spaces in a clean, safe, neat, and orderly condition.  

• Follows applicable organizational policies, contract requirements, federal customer procedures, USPS regulations, safety protocols, security requirements, and established mail handling processes.  

• Reports suspicious mail, damaged items, unsafe conditions, delivery issues, equipment problems, customer concerns, or other operational irregularities to the appropriate supervisor.  

• Supports mail counts, delivery reports, internal quality checks, records, logs, and other reporting requirements as directed.  

• Maintains required training and remains current on applicable mailroom procedures, postal regulations, security mandates, safety requirements, and best practices related to mail and package handling.  

• May support other mailroom personnel during high-volume periods, special projects, staffing shortages, or operational needs.  

• Must understand that contractor personnel receive work assignments and daily direction from the applicable Contractor supervisor, not directly from government personnel.  

• Responsible for aiding in own self-development by being available and receptive to training made available by the organization.  

• Responsible for integrating organizational core competencies into daily functions, including integrity, quality of work, customer service, cooperation, communication, reliability, accountability, safety, flexibility, and professionalism.  

EDUCATION / EXPERIENCE

High school diploma or general education degree (GED); and three (3) months of related mailroom, courier, logistics, warehouse, administrative support, customer service, or equivalent experience preferred. Experience with USPS, FedEx, UPS, DHL, postage meters, shipping systems, package tracking, mailroom operations, or federal facility support preferred. Equivalent combination of education, training, and experience may be considered.  

PHYSICAL DEMANDS

Work is primarily performed in an office/warehouse setting. Regularly required to use hands to finger, handle, or feel.  Regularly required to reach with hands and arms, occasionally above head. Regularly required to twist at the waist, climb and descend stairs while carrying objects. Ability to speak and hear. Frequently required to stand, walk, stoop, kneel, crouch or crawl. Occasionally required to sit and climb or balance. Regularly lifts and/or moves up to twenty-five pounds, and occasionally lifts and/or moves up to fifty pounds. Works near moving mechanical parts. Regularly exposed to general office and general office machinery noise. May be exposed to warehouse, truck or forklift noise.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

EOE including Disability/Vet

The estimated pay range for this role is $17 to $21.77 per hour, with the final offer contingent on location, skillset, and experience. 

CNI offers a comprehensive benefits package that includes:

• Medical
• Dental
• Vision
• 401(k)
• Family Planning/Fertility Assistance
• STD/LTD/Basic Life/AD&D
• Legal-Aid Program
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) – (11) Federal Holidays
• Training and Development Opportunities

Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).