Cherry Hill Programs→
Seasonal Holiday Retail Assistant… at Cherry Hill… · Santa Ana
Skills
Job Description
Pay range:Min: $17.90/hourMax: $18.90/hour
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.
As our Assistant Local Manager, you’ll work alongside the Local Manager to help lead the team responsible for creating magical holiday memories for children and families. You’ll support daily photo operations, help motivate and develop the seasonal team, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit, exceptional photo experience, and outstanding guest service from start to finish.
Santas’s season is short and spots fill fast- apply now to lock in your schedule!
Why You’ll Love Working with Us:
Build valuable leadership experience developing skills in team leadership, staffing and scheduling, coaching, sales performance, problem-solving, and delivering exceptional guest experiences
Flexible scheduling to fit your lifestyle
Same day pay options for early access to your paycheck
Employee Referral Program
A fun, fast-paced environment where you’ll lead a team that helps create memorable experiences for families
Opportunities beyond the season — return for future holiday seasons and explore growth opportunities within our souvenir photography division, where available
Exclusive Holiday Perks for You & Your Family:
One free visit with Santa for friends and family including:
10 photo prints
10 free holiday cards from Shutterfly
A personalized digital message from Santa, powered by Portable North Pole
3 free months of access to Pixie Post, our digital greeting card platform
What You’ll Do:
Promote a positive, collaborative environment while upholding company values and policies
Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures
Capture photos and help guests choose memorable souvenirs to take home
Photography experience not required
Resolve customer concerns and service issues to support a positive guest experience
Lead by example and reinforce procedures set by senior management
Troubleshoot technical issues and escalate to IT or Local Management as needed
Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks
Perform other duties as assigned
What We’re Looking For:
Must Haves:
Must be at least 18 years of age
Strong communication, organization, time management, and problem-solving skills
Must be comfortable in a cash handling/ sales transaction position
Ability to lead a team, work independently, and make sound decisions
Availability to attend required pre-season training
Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
Available to work a minimum of 20 hours a week or as needed
Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Nice to Haves:
Previous leadership or management experience in retail, hospitality, customer service, or a similar environment
High school diploma or equivalent
Experience managing teams or operations across multiple locations
Demonstrated success driving sales, guest experience, and operational results
Experience with scheduling, training, coaching, and developing team members
We Work Together to Win Together
Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.
Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.