Inside Sales at Cherokee, Inc. in Augusta, GA

Summary: Cherokee, Inc. is seeking an Inside Sales Representative to support Outside Sales Representatives and assist customers in building lasting business relationships. The role involves processing orders, managing deliveries, and providing customer support through various channels. Responsibilities: - Process customer orders in the system and coordinate with dispatch for truck deliveries - Manage rail delivery orders, coordinate with loading supervisors, and liaise with railroad services for deliveries - Assist contract truck drivers with order pick-ups by generating loading tickets - Provide support to phone and walk-in customers by answering product inquiries, processing orders, and issuing loading tickets or payment receipts - Verify brick availability through inventory systems and communicate with loading yard supervisors for accuracy - Notify customers when orders are ready and coordinate delivery logistics by truck or rail - Compile data, prepare reports, and handle routine correspondence Required Qualifications: - Minimum experience: Experienced - Ability to process customer orders in the system and coordinate with dispatch for truck deliveries - Manage rail delivery orders, coordinate with loading supervisors, and liaise with railroad services for deliveries - Assist contract truck drivers with order pick-ups by generating loading tickets - Provide support to phone and walk-in customers by answering product inquiries, processing orders, and issuing loading tickets or payment receipts - Verify brick availability through inventory systems and communicate with loading yard supervisors for accuracy - Notify customers when orders are ready and coordinate delivery logistics by truck or rail - Compile data, prepare reports, and handle routine correspondence - Full-time availability, Monday to Friday 8AM to 5PM, with flexibility for extended hours during events like yearly inventory - Ability to work in a professional office-based environment using standard office equipment, including computers, phones, and copiers - Physical ability to stand, walk, reach, and use hands to handle or feel; regular communication is essential - Occasional lifting of up to 50 lbs may be required Benefits: 401(k) retirement plan, Medical, dental, and vision insurance, Company-paid life insurance