Account Management Associate at Checkout.com · Shanghai

Company Description

We’rehttp://checkout.com[*Checkout.com*](http://Checkout.com). You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

About Checkout.com http://Checkout.com powers billions of seamless global transactions every year. We’ve perfected digital payments so businesses can grow effortlessly and customers enjoy a flawless experience.

The #NextGen Graduate Program Launch your career with our #NextGen Graduate Program. You’ll gain hands-on FinTech experience working alongside industry experts. Through technical training, professional workshops, and global community networking, this program is designed to accelerate your growth and unlock your leadership potential to make a lasting impact.

How you’ll make an impact

• Learn & Support: Shadow senior team members to learn the intricacies of our products, services, and partner networks, eventually taking ownership of your own merchant accounts.
• Relationship Building: Help maintain positive, consultative relationships with our merchants through regular, open, and professional communication.
• Project Tracking: Coordinate merchant project deliverables and ensure client activities and data are accurately updated within SalesForce (we will train you!).
• Cross-functional Collaboration: Partner with internal teams (e.g., Sales, Legal, Integration, Support) across our global offices to ensure an outstanding merchant experience.
• Strategic Growth: Assist in crafting merchant-specific account development plans and researching e-commerce trends to help merchants optimize their global payment strategies.

What we’re looking for

• Class of 2026 graduates or students currently pursuing a Master’s or Bachelor’s degree (open to all majors).
• Passion for FinTech：You have a strong interest in the payments and e-commerce industry, and are eager to dive deep into how global money movement works.
• Hands-on & Grounded：You are a pragmatic doer who is not afraid to roll up your sleeves and learn from the ground up. Ready to take ownership of tasks big or small.
• Proactive Problem Solver：You don't wait for answers—you actively seek solutions to various unexpected challenges with a "can-do" attitude. 。
• Positive & Resilient ：You bring a positive mindset to the team, viewing fast-paced changes and setbacks as opportunities to learn and grow.
• Fluency in Mandarin and professional proficiency in English to collaborate seamlessly with our global teams.

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit ourCareers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at http://Checkout.com, follow us on LinkedIn and Instagram