Product Manager – Small Business Launch and… at Chase · 301 N…

Summary: Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Product Manager on the Small Business Launch and Capabilities Team, you will own and drive end-to-end product delivery, partnering with various stakeholders to define the roadmap and deliver measurable outcomes. Responsibilities: - Develop and execute product strategies that align with Small Business Card’s vision and goals - Conduct market research and analyze customer feedback to identify opportunities for enhancements and new offerings - Lead product development initiatives from concept to launch, ensuring timely delivery and high-quality standards - Define new features, gather requirements, and create user stories - Define and monitor performance, identify enhancements, and create remediation plans - Communicate product vision and updates to internal teams and external partners - Manage product backlog, ensure agile metrics, and support production, issue resolution and prioritization - Stay informed about industry trends and competitor activities to maintain a competitive edge - Collaborate with cross-functional partners to ensure a strong risk and controls environment Required Qualifications: - 1+ years of product management experience delivering products in a complex environment - Strong ability to write clear requirements (PRDs, user stories, process flows) and drive prioritization with support from leadership - Demonstrated experience working with engineering teams and balancing business goals with technical realities while working in an Agile environment - Experience with road mapping, prioritization, requirements definition, and backlog management Preferred Qualifications: - Strong communication skills—able to influence without authority and manage competing stakeholder needs - Comfortable with ambiguity; strong problem-solving and structured thinking - Experience in financial services or highly regulated environments - Strong analytics orientation (e.g., defining metrics, using dashboards, A/B testing where applicable) - Data-driven decisioning (KPIs, funnels, adoption metrics) - Risk/controls mindset and operational excellence Required Skills: Product Management, Requirements Writing, Agile Methodology, Roadmapping, Backlog Management, Financial Services, Data Analytics, Risk Management Benefits: Comprehensive health care coverage, On-site health and wellness centers, A retirement savings plan, Backup childcare, Tuition reimbursement, Mental health support, Financial coaching