Chase→
Product Associate [Multiple Positions Available] at Chase · 3223…
Entry LevelOn-siteFull-time3223 Hanover St, Palo Alto, CA, 94304$151k–$151k/yr
Skills
product strategyproduct managementapiclient onboardingpayment productsproduct development life cycledata analyticsrest apifigmaactivitibusiness process managementsdlcjirabanking reservoir intelligence engine (brie)tableaularge language model (llm)
Job Description
Summary: Chase is one of the oldest financial institutions, offering innovative financial solutions. They are seeking a Product Associate to develop product strategies, manage product backlogs, and drive digital onboarding solutions.
Responsibilities:
- Develop a product strategy and product vision that delivers value to customers
- Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition
- Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Lead the execution of complex digital products, programs and initiatives which have impact across the enterprise
- Drive global product requirements definition, product planning and product design of new features and enhancements
- Work closely with the scrum team to drive requirements as the product owner
- Drive digital strategy for product, functionality, and experience requiring a strong understanding of the business, policies, procedures and compliance requirements
- Operate as primary interface between Business, Tech, Operations, Risk, Legal, and Compliance to drive digital onboarding and KYC solutions to internal and external clients
- Drive product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Operate in a cross-functional environment by managing multiple responsibilities, scoping projects, evaluating priorities, and collaborating within a team using the Asana platform
- Present ideas on improving the onboarding time and experience to senior management and clients while working with payments onboarding and lifecycle management vendors to keep higher management and stakeholders appraised on product development progress and ideation for the growth revenue opportunities inclusive of integration with LLM for Al based strategy
Required Qualifications:
- Master's degree in Engineering Management, Electronic Engineering, or related field of study plus 1 year of experience in the job offered or as Product Associate, Product Manager, Project Analyst, or related occupation
- Alternatively, a Bachelor's degree in Engineering Management, Electronic Engineering, or related field of study plus 3 years of experience in the job offered or as Product Associate, Product Manager, Project Analyst, or related occupation
- One (1) year of experience with utilizing product strategy and product management to drive API based digital product requirements to perform Client Onboarding for payment products
- One (1) year of experience using the product development life cycle design to drive and deliver the Customer onboarding platform
- One (1) year of experience using data analytics to strategize the needs of the Digital Customer Onboarding platform
- One (1) year of experience understanding and handling the needs from downstream systems interacting with the Digital Customer Onboarding platform through REST API based messaging service and Figma prototypes
- One (1) year of experience working with API-driven digital platforms involving defining requirements for interaction using REST APIs
- One (1) year of experience understanding API interactions and delivering platform features including digital document collection, state machine management, and journey-driven workflows using the Activiti platform
- One (1) year of experience using Business Process management process to define functional workflows for each case
- One (1) year of experience working with REST API based messaging services to capture business requirements to publish messages at defined instances during the functional workflow
- One (1) year of experience using Figma UI prototypes to create interactive visual representations of digital products
- One (1) year of experience utilizing the SDLC to streamline communication between designers, developers, and clients using JIRA
- One (1) year of experience utilizing Banking Reservoir Intelligence Engine (BRIE) and Tableau to perform Data analysis, reporting, and database management
Preferred Qualifications:
- Any amount of experience working with Large Language Model (LLM) to drive AI based feature needs
Required Skills: Product Strategy, Product Management, API, Client Onboarding, Payment Products, Product Development Life Cycle, Data Analytics, REST API, Figma, Activiti, Business Process Management, SDLC, JIRA, Banking Reservoir Intelligence Engine (BRIE), Tableau, Large Language Model (LLM)
Benefits: Comprehensive health care coverage, On-site health and wellness centers, A retirement savings plan, Backup childcare, Tuition reimbursement, Mental health support, Financial coaching, And more
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
And more