Supervisor, Outside Sales at Charter Communications in Columbus, OH

Looking to lead a high-performing sales team that brings top-tier connectivity solutions to customers’ homes? At Spectrum, you’ll guide and inspire a dedicated group while driving results that shape the future of residential connectivity. This role is your opportunity to foster growth in others and create measurable impact for our customers and business. 

How You’ll Make an Impact 

• Supervise daily operations of a residential sales team to achieve sales targets and grow customer base 
• Recruit, interview, hire and train Residential Connectivity Sales staff, ensuring team development and readiness 
• Set clear expectations and hold team members accountable for results, providing coaching and performance feedback 
• Assess training needs, identify knowledge gaps and implement development plans for
• Residential Connectivity Sales Specialists 
• Collaborate with cross-functional teams and departments to accomplish objectives and support business decisions 
• Oversee payroll approval and commission payments for accuracy and timeliness 
• Maintain up-to-date understanding of Spectrum product offerings, market trends and competitor activity 

Working Conditions 

• Field and office environment with significant time spent outside 
• Exposure to various weather conditions throughout the year 
• Travel required between assigned territories and company facilities 

What You’ll Bring to Spectrum 

Required Qualifications 

 

Education  

• Bachelor’s degree in business or marketing or equivalent work experience 

Experience 

• 2+ years of outside sales or related work experience 

Skills 

• Ability to read, write, speak and understand English 
• Excellent communication, interpersonal and organizational abilities 
• Strong technical and computer proficiency 
• Capability to travel using a reliable personal vehicle, including in adverse weather conditions 
• Comfortable working outdoors for extended periods 
• Familiarity with operating systems, consumer and commercial communications devices and software applications 
• Willingness to work evenings and weekends as needed 
• Accurate documentation skills 
• Valid driver’s license, satisfactory driving record and auto insurance 
• Capability to lift and transport 10-20 pounds 
• Ability to adjust focus and maintain close and peripheral vision 
• Willingness to conduct door-to-door sales in local communities for extended periods 

Preferred Qualifications 

 

Experience 

• 0.5+ years of sales supervisory experience 

Skills 

• Understanding of direct sales practices 
• Experience in consumer education regarding products and services 
• Knowledge of cable or telecommunications services