Bartender at Charlestowne Hotels in Racine, WI

JOB SUMMARY

The position of the bartender is to provide an excellent guest experience, make signature cocktails, and offer recommendations regarding the local craft beers and wines offered.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepare alcoholic or non-alcoholic beverages for bar and restaurant patrons.
• Interact with customers, take orders and serve snacks and drinks.
• Assess customers’ needs and preferences and make recommendations.
• Mix ingredients to prepare cocktails.
• Plan and present bar menu.
• Check customers’ identification and confirm it meets legal drinking age.
• Restock and replenish bar inventory and supplies.
• Stay guest focused and nurture an excellent guest experience.
• Comply with all food & beverage, health and safety regulations.
• Superior knowledge of classic cocktails, as well as the capability to quickly and efficiently build, shake, and create them for clientele
• Exemplify outstanding communication skills, with the aptitude to create unique experiences for clientele and promote wonderful customer service
• Check in with clientele to ensure satisfaction
• Embody a strong and efficient work ethic, including, but not limited to keeping a clean and tidy work area, keeping guest areas clean, polishing chinaware e.g. glassware, plate-ware, silverware
• Complete opening/closing duties, follow standards in place, as well as filling out prep/checklist
• Adhere to cash handling policies with the ability to perform credit card charges as well as provide guests with accurate bills and ring in all orders accurately and at the time of the sale
• Must have knowledge of pour-cost control, as well as participate in inventory, and determine adequate par levels
• Performs other duties as assigned.

JOB REQUIREMENTS

EDUCATION AND EXPERIENCE

• One year of prior bartending experience preferred.
• Prior guest relations training.
• Proper food safety training and certification as described by law.
• Experience working with POS (Toast, Micros, Aloha, etc.) and reservation software (Toast).

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong knowledge of mixing, garnishing and serving drinks.
• Knowledge of proper food handling.
• Excellent written/verbal communications skills.
• Positive upbeat attitude/personality.
• Punctuality and reliable attendance are required.
• Ability to read, write, speak and understand the English language in order to communicate with guests and other team members.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Ability to keep the bar organized, stocked and clean
• Must be willing to work flexible hours such as mornings, nights, weekends and holidays.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand and walk for a prolonged period of time, transport materials or equipment, and lifting, moving, or carrying heavy objects over 30 lbs.
• Occasionally lifting, moving, or carrying objects up to 50 lbs.
• Regularly requiring motor coordination in combination with finger dexterity to grasp, handle, feel, reach, extending arms overhead, etc.
• Frequently required to bend, stoop, etc.
• Must be capable of working effectively in both a hot and cold extreme temperature environment. Work surfaces may be unlevel, slippery, or unstable.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.