Manager, Enterprise and Operational… at Charles Schwab · Southlake

At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

 

The Enterprise and Operational Risk Testing (EORT) team within Corporate Risk Management is a Second Line of Defense function that conducts objective, thematic evaluations of risk management activities across the Company. Reporting to the EORT Director, the Manager leads quarterly testing to assess processes, standard adherence and the design and operating effectiveness of controls within the Risk and Control Self-Assessment (RCSA) program across enterprise, operational, third-party, fraud, and data risk. This role is primarily an individual contributor, with opportunities to lead project teams, and is responsible for executing testing end to end.

 

Planning:

• Review annual risk assessments for the assigned risk vertical and support the development of the annual testing plan.

• Quarterly, design the testing scope, objectives, and test steps for non-complex projects and coordinate across lines of defense.

• Leverage analytics to strengthen scope coverage, target testing, and coordinate data needs with the Data team.

Testing Execution:

• Own assigned testing projects end-to-end, executing on time and documenting workpapers accurately per internal procedures and testing standards to enable reperformance.

• Evaluate data and evidence objectively to form well-supported conclusions; apply professional skepticism by challenging assumptions and considering alternative perspectives.

• Partner across EORT and stakeholders to deliver quality workpapers and conclusions with minimal rework; perform peer QC and escalate impacts to timelines, resourcing, or milestones.

Report Writing and Issue Management:

• Draft quarterly testing reports; present issues; assess action plans and drive stakeholder alignment.

• Monitor remediation and document validation progress, providing regular status updates and peer QC as needed.

• Summarize key results of testing to incorporate into committee reporting.

Training and Feedback:

• Complete required training and continuously develop testing skills. Maintain required CPE for applicable licenses and certifications.

• Lead training in areas of expertise to build team capability, reinforce standards, and improve consistency of execution.

• Proactively seek and provide timely, actionable support and feedback to improve quality, consistency, and team performance.

Required Qualifications:

• Equivalent experience or a Bachelor’s degree in Internal Audit, Finance, Business Administration, Accounting, Computer Science, Economics, or a related field.

• 3+ years in audit/SOX or similar testing including scoping, executing, and documenting tests of controls and risk management processes.

• Experience using AI-enabled tools to improve control testing, including test design, evidence analysis, and drafting clear, reperformable workpapers, while maintaining appropriate governance and quality standards.

• Occasional travel out of state for training or specific projects may be required (less than 5%).

Preferred Qualifications:

• Strong understanding of risk management and internal control concepts, with demonstrated process analysis, business judgment, and problem-solving skills.

• Self-starter with the ability to lead initiatives, collaborate across a diverse team, and deliver high-quality work products.

• Comfort with ambiguity and the ability to bring structure, prioritize effectively, and drive work to completion.

• Excellent written and verbal communication skills, with experience presenting to senior leaders, including executives.

• Team-first collaborator—model integrity and ownership and build trusted stakeholder partnerships.