Charles Schwab→
Client Relationship Specialist -… at Charles Schwab · US-CA-Men…
Entry LevelOn-siteFull-timeUS-CA-Menlo Park$56k–$99k/yr
Skills
client servicefinancial serviceswealth managementbrokerage regulationsseries 7 licenseseries 63 licenseseries 66 licensenotarytactdiplomacymultitasking
Job Description
Summary: Charles Schwab is a financial services company that empowers employees to make an impact on their careers. The Client Relationship Specialist role involves providing exceptional customer service and supporting the operational success of the branch, while also having opportunities for growth and development in the financial services industry.
Responsibilities:
- Assist the Client Relationship Manager and Branch Manager to deliver an unparalleled client experience
- Support clients with their needs in a professional manner
- Work independently and effectively as part of a team, managing multiple tasks and responsibilities
- Build and maintain good cross-enterprise working relationships
Required Qualifications:
- 1+ years of Client/Customer Service experience
Preferred Qualifications:
- Previous experience in Financial Services/Wealth Management and/or closely related industry
- While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses
- Ability to handle client needs with tact and diplomacy
- Outstanding written and oral communication skills
- Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
- Ability to build and maintain good cross-enterprise working relationships
- Basic understanding of brokerage regulations and rules that govern client accounts
- May be asked to become a Notary
Required Skills: Client service, Financial services, Wealth management, Brokerage regulations, Series 7 license, Series 63 license, Series 66 license, Notary, Tact, Diplomacy, Multitasking
Benefits: Eligible for bonus or incentive opportunities
Benefits
Eligible for bonus or incentive opportunities