Charles Schwab→
Client Relationship Specialist -… at Charles Schwab · US-HI-Hon…
Entry LevelOn-siteFull-timeUS-HI-Honolulu$50k–$82k/yr
Skills
client/customer servicefinancial services/wealth managementseries 7 licenseseries 63/66 licensetactdiplomacybrokerage regulationsnotary
Job Description
Summary: Charles Schwab is a leading financial services firm, and they are seeking a Client Relationship Specialist (CRS) to join their team. In this role, you will be responsible for delivering exceptional customer service and supporting the operational success of the local branch.
Responsibilities:
- Bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry
- Play a critical role in the operational success of this local Schwab branch
- Assist your Client Relationship Manager and Branch Manager to help deliver an unparalleled client experience
- Support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals
- Work with clients, expand your knowledge, and build a life-long career
Required Qualifications:
- 1+ years of Client/Customer Service experience
Preferred Qualifications:
- Previous experience in Financial Services/Wealth Management and/or closely related industry
- While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses
- Ability to handle client needs with tact and diplomacy
- Outstanding written and oral communication skills
- Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
- Ability to build and maintain good cross-enterprise working relationships
- Basic understanding of brokerage regulations and rules that govern client accounts
- May be asked to become a Notary
Required Skills: Client/Customer Service, Financial Services/Wealth Management
Important Skills: Series 7 License, Series 63/66 License
Nice-to-Have Skills: Tact, Diplomacy, Brokerage Regulations, Notary
Benefits: Bonus or incentive opportunities
Benefits
Bonus or incentive opportunities