Client Relationship Specialist -… at Charles Schwab · Bethesda

Summary: Charles Schwab is a financial services firm seeking a Client Relationship Specialist to enhance customer service and operational success at their Bethesda branch. The role involves supporting the Client Relationship Manager and Branch Manager to deliver an exceptional client experience while providing opportunities for professional growth in the financial services industry. Responsibilities: - Bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry - Play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager - Assist to help deliver an unparalleled client experience - Support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses if that is in line with your career goals Required Qualifications: - 1+ years of Client/Customer Service experience Preferred Qualifications: - Previous experience in Financial Services/Wealth Management and/or closely related industry - While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses - Ability to handle client needs with tact and diplomacy - Outstanding written and oral communication skills - Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously - Ability to build and maintain good cross-enterprise working relationships - Basic understanding of brokerage regulations and rules that govern client accounts - May be asked to become a Notary Required Skills: Client/Customer Service Important Skills: Financial Services experience, Series 7 license, Series 63/66 license Nice-to-Have Skills: Tact, diplomacy, Cross-enterprise relationships, Brokerage regulations, Notary, Written communication, Oral communication, Teamwork Benefits: Bonus or incentive opportunities