Logistics Operations Intern at Chanel in Singapore, Singapore

Logistics Operations Intern Location: Singapore Internship: Logistics & Process Improvement Department: Supply Chain Location: Chanel Singapore Distribution Center office Duration: 4–6 months Position Summary We are seeking a proactive and analytical intern to join our team to assist a project focused on Workforce Management and Continuous Improvement. The core mission is to conduct a thorough assessment of our current workforce processes, identify gaps, and develop data-driven recommendations to enhance operational efficiency, flexibility, and forward planning. Key Responsibilities • Process Mapping & Gap Assessment: Work directly with DC supervisors and floor staff to observe and document existing workforce processes, analyzing workflows to identify bottlenecks and areas for improvement. • KPI Framework & Analysis: Identify and evaluate key performance indicators (KPIs) for workforce productivity, developing and testing methodologies for accurate measurement. • Workload Forecasting & Modeling: Conduct time studies and analyze WMS data to build a forecasting model that estimates manpower required to meet daily and weekly demands. • Strategic Recommendations: Provide data-driven recommendations and a strategic framework for making future workforce scheduling more flexible, optimized, and responsive to fluctuating demands. Primary Deliverable • A comprehensive final report presented to management, detailing findings from the assessment and culminating in actionable recommendations to drive operational excellence. We are looking for an intern who has: • Relevant Education: Currently pursuing a degree in Supply Chain Management, or a related field. • Aptitude for Problem-Solving: A process-oriented thinker with strong analytical skills and a passion for solving complex operational challenges. • Analytical Skills: The ability to support research through rigorous data analysis and clear, concise documentation. • Presentation Abilities: The autonomy to structure and build a research report and the confidence to present it to management. • Communication & Empathy: Excellent communication skills and empathy are essential to collaborate effectively and understand the day-to-day operations on the DC floor. 1