Champion Home Services→
HVAC Dispatcher at Champion Home Services in Bulverde, TX
Mid LevelOn-siteFull-timeBulverde, TX$33k–$50k/yr
Skills
servicetitandispatch software
Job Description
Champion Home Services is looking for a reliable and detail-oriented HVAC Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations — ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you!
Why Join Our Team?
- Competitive pay with room to grow
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Life and Disability Insurance
- Paid Time Off (PTO) & Paid Holidays
- Ongoing training and career development
- A supportive, team-oriented company culture
What You'll Do:
- Answer and prioritize emergency and non-emergency service calls
- Schedule and dispatch service technicians for installations and repairs
- Maintain accurate customer records in our database
- Coordinate with field teams to troubleshoot service issues
- Ensure clear and timely communication between customers and technicians
- Play a critical role in keeping operations running smoothly and efficiently
What We’re Looking For:
- 2 years of experience in a call center, dispatch, or customer support role (required)
- Service Titan experience (strongly preferred)
- Experience in HVAC dispatch (preferred)
- Strong communication and problem-solving skills
- Ability to multitask and thrive in a fast-paced environment
- Team player with a customer-first attitude
- Familiarity with dispatching or scheduling software is a plus
Location: Bulverde, TX (in office)
Pay: $16.00 – $24.00 per hour
Job Type: Full-Time
Champion Home Services is an Equal Employment Opportunity Employer.
Why Join Our Team?
- Competitive pay with room to grow
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Life and Disability Insurance
- Paid Time Off (PTO) & Paid Holidays
- Ongoing training and career development
- A supportive, team-oriented company culture
What You'll Do:
- Answer and prioritize emergency and non-emergency service calls
- Schedule and dispatch service technicians for installations and repairs
- Maintain accurate customer records in our database
- Coordinate with field teams to troubleshoot service issues
- Ensure clear and timely communication between customers and technicians
- Play a critical role in keeping operations running smoothly and efficiently
What We’re Looking For:
- 2 years of experience in a call center, dispatch, or customer support role (required)
- Service Titan experience (strongly preferred)
- Experience in HVAC dispatch (preferred)
- Strong communication and problem-solving skills
- Ability to multitask and thrive in a fast-paced environment
- Team player with a customer-first attitude
- Familiarity with dispatching or scheduling software is a plus
Location: Bulverde, TX (in office)
Pay: $16.00 – $24.00 per hour
Job Type: Full-Time
Champion Home Services is an Equal Employment Opportunity Employer.