CGI→
Manager Consulting Delivery at CGI in Hyderabad, Telangana
Job Description
"Focus: Overall GCC CoE Leadership, Vendor Transition (RKT), and Stakeholder Governance.
Key Responsibilities:
. Build, mentor, and lead a 60+ person Vulnerability Management CoE responsible for securing mission critical retail applications.
. Lead the 16 week transition from the incumbent vendor, enforcing the ""Reverse Knowledge Transfer"" (RKT) mandate to ensure a seamless handover with no knowledge gaps.
. Own overall program governance, managing budgets, timelines, and stakeholder communications with senior enterprise leadership.
. Define, negotiate, and enforce Service Level Agreements (SLAs) with application and business owners across all three remediation crews (Platform, Data, Container).
. Utilize delivery management tools to track progress, report on key performance indicators (KPIs, MTTR), and manage program risks.
Mandatory Skills (Rigorous):
. Program Governance: 10+ years in IT program management or service delivery, with 4+ years managing large (50+ FTE) technical teams in a global delivery/GCC model.
. Domain: Deep understanding of vulnerability management lifecycles, CVSS scoring, enterprise risk frameworks, and audit support processes. Understanding of Cloud Security (CSPM, IAM, K8s security)
. Technical Acumen: Strong conceptual understanding of modern CI/CD pipelines (Jenkins), containerization (Docker/OpenShift), OS administration (Linux/Windows). Familiarity with AI/LLM integration in engineering workflows. Strong understanding of SRE principles (resilience, rollback, observability)
. ITIL & Service Management: Good understanding of ITIL frameworks, service transition, service operation, and strict SLA management.
. Stakeholder Management: Exceptional ability to manage relationships, negotiate downtime priorities, and communicate risk to stakeholders and audit teams (GSR).
. Delivery Management Tools: Advanced proficiency with JIRA, Confluence, and ServiceNow for tracking and managing large scale technical programs."
Your future duties and responsibilities
Required qualifications to be successful in this role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
Come join our team—one of the largest IT and business consulting services firms in the world.