Commissions Associate at Cetera Financial Group in El Segundo, CA

Summary: Cetera Financial Group is seeking a Commissions Associate to join their Commissions team. The role involves accurate processing of commission revenue, resolving inquiries, and maintaining service standards in a fast-paced environment. Responsibilities: - Research commission inquiries via Salesforce for CA/CAN Advisors, BD and Resource Centers - Review, analyze commission cases, and meet established service levels within 48hrs - Problem solver with the ability to identify problems and issues of varying complexities that can potentially affect our advisors - High level of analytical skill, and ability to make independent decisions to arrive at satisfactory solutions - Is resourceful, works independently with minimal instruction and is reliable - Ability to analyze and identify root cause of issues and recommend efficiencies - Works on complex projects, using analytical skills to provide high level of detail - Team player works as a productive member, positive contributor to team - Training of commission statements/client analytics for new advisors, as requested - Answer customer calls and resolving issue using multiple resources Required Qualifications: - Ability to be flexible and easily adapt to changes in a fast-paced environment - Able to work overtime as needed - Keen attention to detail and accuracy Preferred Qualifications: - 1- 3 years prior experience in a Financial Institution - 1 years of Accounting experience - Proficient in MS Office; Excel; 10 Key; (nice to have Docupace; Netxpro; Salesforce experience) - Problem-solving/troubleshooting skills - Strong organizational, verbal and written communication skills - Team player who possesses great initiative and excellent judgment - Self-starting individual who is able to work under minimal supervision - Ability to effectively prioritize and handle multiple tasks and deadlines simultaneously Required Skills: Financial Institution experience, Accounting experience, Microsoft Excel, 10 Key, Salesforce Benefits: Competitive performance-based bonus