Supervisor, Accounts Payable at CenturyTel of… · Charlotte

companyDescription At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! jobDescription The Supervisor, Accounts Payable leads the day‑to‑day operations of AP, with primary oversight of supplier master data (setup & maintenance), invoice processing (PO and non‑PO), and payment execution. This role ensures accurate, timely, and compliant processing aligned with company policies, internal controls, and tax/reporting requirements. The Supervisor manages a team of AP Analysts, partners closely with Procurement, Treasury, Accounting, and business stakeholders, and drives continuous process improvement, automation, and service-level performance against KPIs. Key Responsibilities Supplier Master Data (Setup & Maintenance) Oversee end‑to‑end supplier onboarding, including W‑9/W‑8 collection, tax classification, banking verification, payment terms, and addresses Maintain supplier master data integrity: create/change workflows, duplicate detection, and periodic data reviews Review complex supplier inquiries and escalations Invoice Processing (PO & Non‑PO) Supervise daily invoice intake (e‑invoicing, EDI, OCR/scanning, email), coding, and three‑way/two‑way matching to POs/receipts Ensure policy compliance for non‑PO invoices, approvals, and spend thresholds Monitor and improve first‑pass/touchless rate; drive root‑cause fixes for price/qty mismatches, missing receipts, or incorrect coding Implement duplicate prevention controls, sales/use tax review, and accurate period cut‑off Partner with Procurement to improve and reduce exceptions Payments & Cash Management Manage weekly payment cycles (ACH, wires, checks), ensuring on‑time, accurate, and secure disbursements Coordinate with Treasury on payment calendars, discount opportunities, and cash‑flow priorities Maintain payment controls: positive pay, approval tiers and fraud prevention Oversee remittance advice accuracy and timely resolution of returned or rejected payments Controls, Compliance & Audit Readiness Own and document AP policies and procedures; ensure adherence to internal controls Prepare and support internal/external audits; maintain evidence of control performance Ensure 1099/1042‑S compliance and support year‑end processing Support escheatment timelines and filings Team Leadership & Service Delivery Lead, coach, and develop an AP team (hiring, goal‑setting, performance feedback, training) Manage workload distribution, SLAs, and establish a customer service mindset for internal and external stakeholders Create training guides/playbooks; cross‑train for coverage during peak cycles and close Metrics, Reporting & Continuous Improvement Track and report KPIs (on‑time payments, invoice cycle time, first‑pass match rate, exception rate, discount capture, AP aging, DPO, supplier master error rate) Analyze trends to identify bottlenecks, lead process improvement, and automation. Partner with IT teams on system enhancements, testing (UAT), and change management Cross‑Functional Collaboration Partner with Procurement on supplier onboarding standards, PO compliance, and terms Work with Accounting on month‑end accruals, account reconciliations, and variance analysis Coordinate with Operations/Receiving to improve 3‑way match success; with Tax for indirect tax and information reporting; with Treasury on payment strategy and controls May perform other duties as assigned. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, and skills required. qualifications Education & Experience Bachelor’s in Accounting, Finance, Business, or related field (or equivalent experience) 5–8+ years in Accounts Payable or Procure‑to‑Pay; 2–4+ years leading/supervising an AP team Proficiency with SAP AP automation/e‑invoicing tools (Coupa, Ariba), OCR/EDI, and supplier portals Strong grasp of 3‑way match, internal controls, US 1099/1042‑S, sales/use tax basics, and accruals Advanced Excel (lookups, pivots, formulas); experience with Power BI a plus Familiarity with supplier fraud schemes and mitigation (bank validation, callback controls, positive pay) Skills & Competencies Operational Excellence: Drives SLA achievement and accuracy with a continuous improvement mindset People Leadership: Coaches and develops a team; promotes accountability, collaboration, and service orientation Analytical & Problem‑Solving: Uses data to diagnose issues (e.g., exception root causes) and implement sustainable fixes Communication: Clear, professional communication with suppliers and internal stakeholders; strong documentation skills Detail Orientation: High standards for data integrity in supplier master, coding, and payment details Change Agility: Comfortable leading system/process changes and UAT; adapts to growth and evolving controls Confidentiality & Ethics: Handles sensitive financial and supplier information with discretion Preferred Qualifications Experience in a shared services or centralized P2P environment. Automation exposure to e‑invoicing adoption programs, supplier enablement. Basic SQL or advanced reporting for AP analytics. Physical Demands & Work Conditions Full‑time; periodic month‑end/quarter‑end peak workloads Hybrid/on‑site flexibility as determined by business needs #LI-RW1 additionalInformation WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed’s Privacy Notice for California Residents Brightspeed’s Privacy Notice