House Person (Casual) - Civic Hotel at Century Group · Surrey

Role Summary Reporting to the Executive Housekeeper, the House Person will be responsible for cleaning and maintaining all Public and back of house areas. This position will also deliver supplies to guests and room attendants, with some projects in the Guestrooms.

Key Accountabilities

Clean and maintain all Public area and back of house washrooms. Handles guest requests in a timely and professional manner, ensuring guest needs are met. Remove trash, dirty drinking glasses, dirty linen and terry from the service areas to the garbage bins and laundry department. Maintain a supply of guestroom amenities and linens in storage areas on each of the guestroom floors. Deliver special items for the guest rooms. Check that all electrical items are in working order, reporting any damages or items not working. Wipe all surfaces. Dust, polish and remove marks from walls and furnishings. Clean and buff all glass and mirror surfaces. Vacuum carpets and clean all tile floors in Public areas, back of house and Guestroom corridors. Clean and maintain all Elevators and Stairwells. Perform deep cleaning tasks as needed. Perform all assigned duties and tasks in a timely and efficient manner in accordance with established company policies and procedures. Understands and strictly adheres to the Rules & Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health & Safety. Ensures that all irregularities, potential and real hazards are identified and reported immediately. Reports for duty punctually wearing complete uniform at all times. Perform any other duties as assigned by management.

Education and Experience A minimum of 1 year House Person experience in a boutique or premium hotel.

Skills and Abilities

Highly organized with the ability to multitask in a fast paced environment. An eye for detail and a personal standard of perfection Ability to stand for long periods of time with continually having to bend and lift. Energetic, highly motivated and willing to learn to develop new skills. Ability to use communication devices. Must be able to work alone or in a group and have a flexible schedule