Career Success Coordinator at Centura College in Norfolk, VA

Summary: Centura College is a premier provider of hands-on technical and career training, offering programs in Allied Health and Skilled Trades. The Career Success Coordinator helps students successfully transition from enrollment to graduation and into meaningful employment, supporting them throughout the full student lifecycle by driving certification completion, career readiness, and placement preparation. Responsibilities: - Actively manage a student caseload and meet defined performance metrics, which may include: - Retention and persistence - Certification readiness and attainment - Graduation progression - Career readiness and placement-related leading indicators - Contribute to a performance-driven culture focused on measurable student outcomes - Serve as a consistent point of contact and career readiness advocate for assigned students, building trust, rapport, and accountability - Proactively identify and address barriers to certification readiness and job placement - Partner with the education team and student success coordinators to monitor certification readiness and drive certification outcomes - Introduce career readiness concepts early in the student journey, including resume development, professional behavior, and labor market awareness - Support students and graduates with career planning, job search strategies, and interview preparation - Coordinate with employer engagement and career services partners to prepare students for successful entry into the placement window - Assist with job applications, documentation, and placement-related follow-up as assigned - Accurately document all student interactions, engagement activities, outcomes, and supporting materials - Participate in cohort tracking, G&E chart confirmation, and required audits, including weekly and monthly reporting tied to student success metrics - Support, participate in and/or facilitate workshops, application stations, commencement, alumni events, career fairs, and certification readiness activities - Perform additional responsibilities as assigned by the supervisor, including onboarding and ongoing training related to student success systems, performance metrics, and operational processes Required Qualifications: - High School Diploma or GED - 1–2 years of experience in student services, career services, advising, workforce development, recruiting, or a related support role - Strong problem-solving, organizational, and written and verbal communication skills with a student-centered approach - Comfortable working in a metrics-driven environment with shared accountability - Proficient with Microsoft Office and willing to learn new systems - A positive, team-oriented approach and willingness to work outside regular business hours and travel locally or overnight as needed Preferred Qualifications: - Associate or bachelor's degree - 1 year of related experience in a proprietary (for profit), post-secondary educational setting Required Skills: Student services, Career services, Workforce development, Recruiting, Microsoft Office, Metrics-driven environment, Team-oriented approach Benefits: 401(k) with company match, Comprehensive health, dental, and vision insurance, Life insurance options, Paid parental leave, Paid time off (PTO) to promote work-life balance, Tuition reimbursement for continued education, Employee Assistance Program (EAP) for personal and professional support