Head of HR, India at Centific in Hyderabad, Telangana, India

Head of HR, India Location: India Office - Hyderabad About Centific Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster. Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets. About Job About Us Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster. Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets. Centific has a strong global footprint and delivery centers across key markets, including India (Hyderabad and Chennai). In India, Centific is scaling rapidly as a strategic hub for global delivery and innovation. The organization is focused on building a strong leadership team to support its next phase of growth, with an emphasis on operational excellence, talent scalability, and creating a high-performance, agile culture that aligns with its global vision. About the Role: The Head of HR – India will be responsible for leading the end-to-end Human Resources function across India, partnering closely with country leadership to scale operations, strengthen organizational capability, and build a high-performance culture. This role requires a hands-on, business-aligned HR leader with strong experience in scaling large, operations-driven, and technology-enabled workforces, ideally within AI/data services, digital operations, or global delivery environments. Key Responsibilities Strategic HR Leadership & Business Partnership Collaborate with the CHRO and global HR leaders to build consistent, aligned company-wide strategies and programs, while advocating for India’s unique needs. Act as a strategic advisor on people-related risks, opportunities, and transformation initiatives — influencing decisions through workforce analytics and data-driven insights. Lead the HR Business Partner team to drive organizational development, workforce planning, and long-term capability building with country leadership. Deliver globally aligned, locally relevant talent programs that support business priorities, growth plans, and organizational objectives. Talent Strategy & Workforce Scaling Design and deliver talent programs to identify, develop, grow, and retain Centific talent. Partner with TA Leadership to implement efficient, scalable, high quality talent acquisition practices to support both high-volume and niche hiring across AI/data, engineering, and operations functions. Build and scale distributed workforce models, including gig, contract, and multilingual talent ecosystems. Strengthen employer branding and talent positioning within the AI/data and digital ecosystem. Build long-term talent pipelines through strategic partnerships with universities, institutes, and external ecosystems. HR Operations, Compliance & Governance Oversee end-to-end HR operations: shared services, payroll, employee lifecycle management, and process improvement through automation and HR technology. Ensure compliance with local labor laws, statutory regulations, and global HR policies. Establish governance frameworks to manage people-related risks and uphold high standards of ethics and workplace practices. Culture, Performance & Change Management Build and sustain a high-performance, inclusive, and agile culture — driving performance management frameworks, engagement initiatives, and retention strategies. Champion diversity & inclusion, employee well-being, and positive employee experience. Lead HR initiatives during organizational transformation and rapid scaling, driving change management programs to support new structures and operating models. Preferred Qualifications 15–20+ years of progressive HR experience in high-growth, complex business environments. Proven record as HR Head / HR Director within AI/data services, digital operations, technology, or GCC environments. Demonstrated success scaling large workforces (1,000+ employees) across multi-location delivery setups. Deep expertise in India labor law, statutory regulations, and compliance requirements. Experience in high-volume hiring, distributed workforce models (gig and contract), and global matrixed organizations. Exposure to M&A integration: workforce alignment, cultural integration, and policy harmonization. Core Competencies Strategic thinking and business acumen — aligning people strategy to business outcomes. People analytics — deriving actionable insights from workforce data. HR operations excellence — scalable, efficient processes with a focus on automation and technology. Business partnering and stakeholder management — influencing senior leadership on people decisions. Change and transformation leadership — navigating evolving, technology-driven environments. Talent and organization scaling — building future-ready workforce strategies. Team leadership — developing high-performing HR teams. Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.